Casal Velino Vacation Packages

The room was very clean, Breakfast was not great! There was very little choice, this was the 3rd hotel that I had stayed in during my trip and the worst Breakfast..you had to ask the member if staff for more coffee and it felt like you were imposing on them. The hotel itself is lovely but the area is very rough. Every cafe I went into advised me to put my bag in front of me and look out for pick pockets.

The check-in process was completely lacking. I stood outside for over an hour emailing calling and trying to get lit in the door. It says the front office is open, but you have to know how to get in the door. Apparently you have to use the keypad and click on one of the options that was available. But nowhere was that in the directions and the phone number to call the reception area was not taking phone calls and no one ever responded to my emails so I spent almost 2 hours standing outside until other people came along and let me in. Absolutely ridiculous!

The best hotel ever staff food and the best staff

Hotel Pellegrino is absolutely outstanding. I would have given it 6 stars if it was possible. The staff are sone of the kindest people I’ve ever encountered at a hotel. They don’t make a big enough deal of the pick up and drop off service that they do around the local area, it is impossible to get around by car as parking in the local area is so difficult, so the hotel gladly drop you off and pick you up, as needed for free. Not all of the hotels do this. Really nothing was too much trouble - an amazing family business. 10/10 I wouldn’t stay anywhere else in that area