Carvoeiro Vacation Packages

Beautiful hotel in a wonderful location, with very kind and welcoming staff. However, the room was clearly in need of better care and maintenance. The walls were scratched, and there was visible water damage near the bathroom, apparently caused by water overflowing from the shower. The room also had a slightly musty smell. On our first night, we had an issue with the king-size bed. One side was noticeably sunken, as though the mattress was too worn. Management did what they could to address the problem, and it seemed better afterward. The hotel has a beautiful view, a nice location, and a lovely restaurant and very king stuff serving. I would stay here again, but the rooms need more attention to these details to make the overall experience as enjoyable as the hotel itself.

Close to alvor, nice pool , large grounds.

Queues for everything here. Checking took nearly an hour, queues for sun beds, for food (I’ll get to the food), for drinks (you can get only 2 drinks per person, so a family of 4 need 2 members to go to the bar). Always running out of drinks around the pool. The food was terrible. I stayed for 6 days and ate in the hotel only 4 times. The worst cuts of “meat” used which resulted in mainly bones. Oh and the “kebab hut” took 30 mins to queue up for and 1 per person. So again, if the family want to eat from a snack bar they all need to queue for half an hour together. Really not what you expect from a hotel billing themselves as 4 star. Staff didn’t want to help with anything. Bars closed at 11, but last orders at 10.30 and lights turned off and kicked out at 11. You can then head to the piano bar, but must pay for the same drinks that you were just consuming in the beach bar. Additionally a security guy (PSG logo on T-shirt) would come around the pool each day at 4pm and aggressively “police” what was happening: people messing about in the pool, throwing a ball in the pool (yes! A ball!), sitting on the side of the pool drinking. All things that people were allowed to do for the 7 hours that not a single staff member was there, but at 4pm suddenly there were rules. The staff were predominantly not Portuguese and there was a huge language barrier. Don’t stay here