In-room safe, desk, iron/ironing board, WiFi

Reviews of Cape Town Beachfront Apartments At Leisure Bay

Cape Town Beachfront Apartments At Leisure Bay
3 Fourjays Road, Lagoon Beach Waterfront, Milnerton, Cape Town, Western Cape

Reviews

7.8

Good

Rating 10 - Excellent. 36 out of 108 reviews" "
Rating 8 - Good. 44 out of 108 reviews" "
Rating 6 - Okay. 16 out of 108 reviews" "
Rating 4 - Poor. 4 out of 108 reviews" "
Rating 2 - Terrible. 8 out of 108 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

10/10 Excellent

Natasha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We love the quietness and calmness while listening to the waves. The beautiful Tablemountain view with the city lights, Capetown is just breathtakibg.
Stayed 2 nights in Feb 2024
Response from Team at Leisure Bay on Mar 6, 2024
Dear Natasha, thanks for highlighting our prime location! It's fantastic to know it made your stay more enjoyable. Looking forward to your next visit!"

2/10 Terrible

Aakif

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Terrible property in a dilapidated condition. You should remove from expedia.
Stayed 5 nights in Feb 2024
Response from Team at Leisure Bay on Mar 6, 2024
Dear Aakif, Thank you for visiting us recently. We are saddened that we did not live up to your expectations. . Our humble apologies your overall impression is not positive.

10/10 Excellent

Leigh-Ann

Travelled with family
Liked: Cleanliness, room comfort
Great Stay
We stayed during the heavy rainstorm but the overall stay was pleasant. The place is clean and spacious. We paid for Wifi but didn't receive the password until the next day as we checked-in after the scheduled time, I think that could have been prepared better but a great stay and would recommend this place.
Stayed 2 nights in Sep 2023
Response from Janice Abrahams on Oct 10, 2023
Thank you soo much for your review and recommendation. We are delighted to know you enjoyed your stay with us. Your feedback is highly valued.

2/10 Terrible

NF

Stayed 2 nights in Aug 2023
Response from Hotel Management on Sep 12, 2023
Dear NF,Thank you so much for staying with us and providing us with your feedback.

6/10 Okay

Azieb

Stayed 3 nights in Feb 2023
Response from Janice Abrahams on Feb 17, 2023
Thank you so much for staying with us and providing us with your feedback

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Prima appartement op unieke locatie met prachtig uitzicht op Tafelberg. Service was uitstekend.
Response from Janice Abrahams on Jan 18, 2023
Beste Paul, Heel erg bedankt voor je positieve feedback - het wordt zeer gewaardeerd - We hopen dat je weer bij ons blijft!

10/10 Excellent

Connie

Travelled with family
Liked: Cleanliness, room comfort
Best time ever with family
We enjoyed our time there, close to all amenities and great views. Wish the kitchen had more pots but otherwise every query was attended to in time
Stayed 5 nights in Dec 2021
Response from Management on Dec 23, 2021
Dear Connie Thanks so much for the feedback after your recent stay We are delighted that you enjoyed it, and hope to host you again in the future! Regards

6/10 Okay

M

Liked: Cleanliness
Disliked: Room comfort
Less than fair
Suites are not luxury as the name states, additional charge for very squeezed out door parking, no lifts so luggage transfer to 3rd floor a mission, bedroom has no heating equipment....
Stayed 1 night in Oct 2021
Response from Management on Oct 13, 2021
Good day Thanks for the feedback after your recent stay, we are saddened that your expectations were not entirely met. Without our guest's comments, we would never know when we are doing right, but more importantly, when we are doing wrong! Thank you for assisting us to strive for service excellence.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Great location for quick family trip
Great location for a quick family trip with teenagers, close to the city but right on the beach
Stayed 2 nights in Apr 2021
Response from Management on Apr 13, 2021
Thank you so much for the feedback after your recent stay. Hope to welcome you back again!

10/10 Excellent

Christopher

Liked: Cleanliness, room comfort
Awesome
Stayed 1 night in Dec 2020
Response from Management on Feb 5, 2021
Dear Christopher, thanks so much for taking the time to give us feedback. Its highly valued!

10/10 Excellent

Colin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb location across the bay from Cape Town
Where else can you step out of your room walk 40m across the patio and sand dune to a great beach overlooking Cape Town and Table Mountain? The location is superb. The rooms had everything we needed, including ocean view. I had read that the rooms were being refurbished. I think ours was due refurbishment so a little dated but still completely satisfactory. You need a car because downtown Cape Town and the waterfront is probably 3 miles away, but this location gets away from the hustle and bustle of the town center but leaves it and the magnificent Table Mountain view on your doorstep. Good value for money given that we needed two bedrooms for the three of us. Thoroughly recommended
Stayed 1 night in Dec 2019
Response from Sam on Dec 31, 2019
Dear Colin, thank you so much for sharing your experience and sentiments about our property, we value your feedback and recommendation

8/10 Good

JOHN

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great furnished apartment at the beach. The staff are great and caring.
Stayed 5 nights in Nov 2019
Response from Management on Nov 19, 2019
Thank you so much John, we really appreciate the feedback. We hope that you will be coming back in the not too distant future!

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Diamond in the raw
Location is perfect for beach goers. They have strict security check in for your Uber driver. There is a breakage policy of 750 Rand at check-in and returned once housekeeping confirms the condition and contents of the room!..yes, I said contents!..Your are given a list of the room contents rowels, pillow cases, sheets, Kitchen utensils, pots, pans, ashtrays, right down to the sink stoppers! I did not bother to check the list to see if it was accurate, but had no issues when I checked. The room I stayed in had a small inadequate safe, that would be hard pressed to hold a tablet.All things considered I would stay here again.
Stayed 1 night in Oct 2019
Response from SamRev on Nov 1, 2019
Good day, Thank you for your overall feedback - much appreciated and thrilled to hear that your stay was a comfortable one and that you would return. Yes, the inventory lists... we hear you....its a requirement for a self catering establishment such as ours unfortunately Till the next time, Keep well and regards

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 3 nights in Feb 2019
Response from Sam on Feb 19, 2019
Thank you so much for staying with us and providing us with your feedback

8/10 Good

John

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019
Response from Sam on Feb 19, 2019
Thank you so much for staying with us and providing us with your feedback

10/10 Excellent

oghenetegaa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’ll love to be there again
It’s was lovely
Stayed 1 night in Sep 2018
Response from Sam on Sep 12, 2018
Thank you so much for your feedback

8/10 Good

Rudi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018
Response from Sam on Jul 31, 2018
Thank you so much Rudi, we appreciate your feedback.

10/10 Excellent

CHRISTA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018
Response from Sam on Jun 13, 2018
Dear Christa, we really appreciate you taking the time to give us feedback after your stay. Hope we will have the opportunity to host you again! Take care...

10/10 Excellent

Tjaart

Liked: Cleanliness, staff & service
PLEASANT STAY
THE VIEW AND FLAT SIZE WAS EXCELLENT. FOR THE PRICE WE PAID I WAS A BIT BAD THAT THE A/C IN THE ROOM DID NOT WORK. AND IT COULD HAVE A GAS BRAAI??
Stayed 1 night in Jan 2018
Response from Mantha on Jan 23, 2018
Dear Tjaart, thank you so much for taking the time out to give us a review. We appreciate the feedback whether good or bad in order for us to improve where possible. Thank you for assisting us to strive for service excellence

8/10 Good

Shamera Joganna, Johannesburg, South Africa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away from home
Amazing self-catering holiday apartments directly on the beach with 2 pools and a small restaurant on site. Cleanliness and customer service of staff is 5 star. Rooms serviced daily with towels changed. Tea/coffee and milk refreshed daily. Although the complex is not within walking distance to nightlife and restaurants (just one Thai restaurant), it is less than a 5 minute drive to fast food outlets: KFC, Nandos, Dominos and a local SPAR supermarket. Breakfast charged at R130 per adult and R50 per child. We would definitely go back.
Stayed 6 nights in Jan 2018
Response from Mantha on Jan 23, 2018
Dear Shamera Joganna, thank you so much for your postitive feedback. We are delighted that you enjoyed your stay with us and will certainly welcome another opportunity to show you hospitality at its best!

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Nights were extremely cold. No heater or extra bedding was provided. Left early to airport. No assistance with luggage from upper floor. No lifts. The view was excellent.
Stayed 3 nights in Sep 2017
Dear guest, thank you so much for the feedback after your recent stay. Guest comments are imperative in order for us to know if we have done good or bad in order for us to improve where we can. I can however add that we do additional blankets upon request as well as assistance with luggage if you contact reception. We do value your comments, thank you

8/10 Good

Susan J.

Magnificent view, great security but smaller rooms
Our suitcases had to stay in living room due to both bedrooms smaller sizes; kitchen tap wobbled; and 2nd bathroom toilet would not stop flushing but otherwise was a perfect venue with magnificent views of Table Bay and Table Mountain through sliding doors in main bedroom and living room onto balcony. Kitchen and bedroom/bath linens = well equipped. Security was excellent. I would stay here again.
Stayed 1 night in Aug 2017

8/10 Good

ina, ina nyc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful view. Bus to waterfront and table view.
I travel alone I felt safe. As a woman. Was very convenient to all the places.

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Nice place but must pay for food, wifi, parking
Hotel is beautiful with private beach access and incredible scenery. Room was clean, bed was uncomfortable....I slept mostly on the sofa. Pool is not heated....only used once during my 9days stay, paid food available and delicious,staff are amazing, great security, Free WIFI only in lobby but it's slow, even if paid for unlimited service, it was terrible. Nothing to do around the hotel but city in only 10 drive/taxi away.

8/10 Good

I d

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet oasis
Excellent coffee and tea station and a fine place to remover for not much money
Good day, thank you for staying with and for your feedback after your recent booking, its much apreciated

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
thank you for taking the time to give us a review

8/10 Good

Buyisiwe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful
Great
Response from General Manager on Feb 27, 2017
Thank you for your positive feedback.

8/10 Good

Pieter

Liked: Cleanliness, property conditions & facilities, room comfort
Apartments are great, great location, space etc. Staff breakfast services was..... missing
Response from General Manager on Feb 27, 2017
Thank you for taking the time to give us a review Pieter, its much apreciated. We value the negative as well as positive in order to improve on service and standard.

8/10 Good

Ashlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Scenic and luxury apartment
The unit and area was amazing. The food service, restaurants in the area was lacking.
thank you Ashlin we apreciate the feedback

6/10 Okay

mubasshir

Liked: Property conditions & facilities
We apreciate your review, thanks

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort
Convenient and good value for money
Just a quick overnight stay. Very good value for money. Will definitely use them again :-)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean
It was amazing, great welcome and we enjoyed our holiday

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Hôtel at the beach
We had an Apartment with 2 sleepingrooms. Not the most modern one but with oceanview right on the beach. View to the table mountain included. It's in a save region with very good security.
View from the beach
View from the balcony

8/10 Good

Family of 4, auckland new zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and comfortable accommodation option
Great option for families who need easy parking, a bit of space to run around, great comfort, lot if sutra he space, beautiful views... With very friendly staff. Negative is that the location is isolated from the rest if the city (also an advantage) and traffic to and from the city centre can be nightmarish - but great bus service option

10/10 Excellent

Jenna-lee, Port elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome night out in Cape town
I must say I was a little nervous about staying at the hotel from the reviews I had read, however upon arrival I was pleasantly surprised. It was excellently located with amazing views and directly on the beach which was so awesome as the weather was amazing whilst we where there. The rooms was good, clean and just prefect for us. We had underfloor heating as well as an Air-con for hot and cold air. The TV worked well and the bed was super comfortable. The resort had the cleanest pool I had ever seen, no jokes. The staff were friendly and very helpful. We didn't have to pay extra for parking and the area as quiet where stayed, yet bustling at the same time in the surrounds. We didn't unfortunately get the opportunity to try the food although there was light meals, drink and breakfast on offer as my husband had already made plans for else where. The hotel looked exactly like it did on the website / pictures. We had a wonderful stay and would definitely go back again.

6/10 Okay

Rushana, Cape Town

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We have stayed at Leisure Bay before, but I was very upset this time, because the prepaid electricity had run out and since the reception close at 10pm, we had to go out on a cold winter's night to buy electricity. Luckily we are from Cape Town, so we knew where to go. It didnt just happen the first night, but also the second!

8/10 Good

Chad Ryan

Liked: Cleanliness, staff & service, room comfort
Was lovely but seems as if maintenance is required on quite a few areas... The hotel needs to be defined as well: is it a hotel or a residential complex?

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Rajesh, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel
It was nice to stay here for 4 days. Staff is very helpful. Hotel is very good.

8/10 Good

Walter

Liked: Staff & service, room comfort

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Bishanji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect view and private

10/10 Excellent

Evelyn & Brian , Chicago @ Minnesota

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lots of space , on beach , u will need a car
We wanted a place where we could come back and relax after our day trips throughout Cape Town and this was the perfect set it was very reasonable we had a full kitchen two balconies two bedrooms and it was on the beach

2/10 Terrible

Mercedes, MIAMI ,FLORIDA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Nightmare ,We WON'T STAY IN THAT HOTEL AGAIN !!!
Nightmare We WON'T STAY, NEVER IN THIS HOTEL AGAIN !!! we arrived late,after a day of activities, The air conditioning did not work, when we were to the front desk, it was closed (after 9:00 pm every day), the only person available was a security guard who tried to find someone to fix the AC with out any result, after several attempts, and phone calls we had to "sleep" with the balcony doors open, we could not sleep afraid of any assault, next day the customer service manager suggested to write an e-mail to the Hotel Directory,I HAVE NOT RECEIVED ANY ANSWER YET!!!,after 12 days...,the master bedroom does not have shower,we have to use all,the same bathroom to take a shower ..., the Hotel does not have shuttle bus as stated on the Facilities, the breakfast which has an additional, is from -9:00-11:00, we arrive at 10:00, there was nothing , we have to request food, then, they were to the kitchen looking for something, They don't have any hospitality culture !!DON'T WASTE YOUR MONEY WITHOUT ANY WARRANTY, I PAID $132.0 for a night during Spring Brake, for nothing

4/10 Poor

Philip

Disliked: Cleanliness, staff & service, property conditions & facilities

2/10 Terrible

Lindsey, Michigan, USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Traveller's Worst Nightmare
My wife and I arrived at the hotel following a 30 hour trip from the USA with no sleep. We had arranged ahead of time for a late arrival and were told that the security guard would have our key for us. (we arrived right on schedule, one hour after the reception area closed for the night) The guard had no key and could not contact anyone. However, he did have our name on his list. We were forced to go find another hotel for the night on our own at nearly 3X the cost of our original reservation. We visited the original hotel the following day and were informed that they would not charge us for the night that had been prepaid. (no effort whatsoever to make up for our inconvenience) The manager did not bother to meet with us and left all of this up to the receptionist. In decades of travel, I have rarely seen such incompetence and neglect on the part of a hotel. I could not submit this review without rating various aspects of the hotel such as room cleanliness, comfort, etc... Given that I never saw anything beyond the guard shack, my observations were based upon the shack. In summation, book with this hotel at your own risk.

6/10 Okay

Alexander, JHB

Liked: Cleanliness
Not too shaby
The stay was okay but the hotel didn't do the pictures justice. Not as romantic as we expected

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor service Checking In apartment old and dirty