Find Hotels by Swissotel in Cape Panwa

"My experience at Courtyard by Marriott Phuket Town was disappointing and far below what I expect from a Marriott property. The check-in process took over 30 minutes, only to be informed at 1:30 pm that the room would not be available until after 3:00 pm. During this time, several other guests checking in beside us were offered rooms immediately, which made the situation even more frustrating. At the swimming pool bar, we were not allowed to charge the bill to our room and were asked to go back to the room to make payment instead. This felt inconvenient and inconsistent with standard hotel practice. The breakfast experience was particularly disappointing for a vegetarian guest. The available vegetarian options were extremely limited. The few vegetable dishes provided were soggy, and when I requested a small fresh portion, the request was declined. After this interaction, I chose not to have breakfast despite having it included. There was little effort made to accommodate or offer alternatives. An American guest sitting next to us made a complaint that when you write Soup also mention Spicy in the buffet… at that very moment atleast 5 staff surrounded him with options and apologies… very strange contrast Overall, the hospitality and service levels were not in line with what I have experienced at other Marriott properties."

"Stayed here during our honeymoon and it was absolutely perfect. The resort is stunning, with truly breathtaking views that made every moment feel special. The staff and service were exceptional — warm, attentive, and genuinely committed to making our stay unforgettable. We couldn’t have asked for a better experience."

"Cute decor, very friendly staff and right on the beach! "

"Our room was clean and we loved the pools! One of our highlights was the included breakfast and the man who cooked our eggs was so friendly! :)"

"Super hidden gem. Wish I could keep it hidden but alas, the world deserves to know about them too. Great vibes, small property, private area, amazing restaurant. Will be back. "

"The location was beautiful, the rooms were perfect, but what made this resort so great was the service! When an electrical breaker malfunctioned in our room, Dream, Siam, and their manager, Yao, went above and beyond our expectations! They made sure that our stay was special. The breakfast buffet each morning was very nice. The fire show on the beach (free for guests) was awesome. And the onsite restaurant had a good variety of food, and it was nice to sit on the patio and watch the ocean waves. The next time we are in Thailand, this will be the place we stay!"

"Exelent choice "

"The hotel was very unique! The staff were helpful, plenty of room to chill out and they had games. Room was very nice- it had a balcony and the bathroom was a decent size- it was also clean. Air conditioning worked perfectly which was great on the really hot nights, the only small issue is that the room are quite dark but other than that would stay here again!"

"Wonderful staff, excellent food, everything was perfect except the beach. We found the amount of trash disappointing and in total contrast to the rest of the resort. Obviously you can only keep up so much when things wash up every day but there was a fair amount of trash located along the edge/in the trees which the tide clearly does not reach."