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" Good"

"The service was excellent. Staff was so friendly and helpful. Pool was lovely, hotel bar and pizza restaurant was great. Best frozen margaritas I have had in a while! We took the full breakfast inclusive and really enjoyed the breakfast options each day with fresh local fruit. The gym was also impressive, pretty all round weight equipment for a hotel gym. Also a great location with the all the restaurants in Rodney Bay marina within walking distance ~ 2 minutes. Only issue was that the A/C in the room was definitely not working properly. We made the comment 2 days into the stay, someone did come to our room immediately and checked something but honestly whatever was done did not work. There was no follow up after. Temperature only slightly improved the day we checked out. This was a birthday celebratory trip (I stated this when I booked) and the hotel was kind enough to call me directly to ask what options we would like - we went with chocolate covered strawberries. So yum and also gave us complimentary birthday cake! "

"Staff are very friendly and accommodating. Resort is beautiful and clean, lovely beach. Would have preferred more options for lunch and dinner. "

"This property offers various activities so there is no need to leave every day. Also, it is right ON the beach. The lunch time dining experience needs some attention though. On two occasions the wait time for a meal took an hour. "

"This property is well kept and a cozy place to stay. Hotel staff was very helpful and friendly. Best bed I have ever slept on. Extremely comfortable. Lovely beach front property with calm waters. Very good food menu. Will stay there for sure on my next visit!"

"Large property so you don’t feel as if you’re constantly among huge crowds . Plenty of room in the pools as well as the beach area. Very nice kids area which is nice because they are separated from the adult pools. Staff really goes out of their way to make you feel special especially Shekina. I hardly ever write reviews but felt Shekina deserved the shout out for being such a wonderful / helpful staff member. "

"Excellent service!!! Staff were friendly, always available and accommodating. Will definitely be visiting again. "

"Great property great views. Services is very good. There is a renovation in progress and rightfully so since some rooms are showing where and tear. Beach Area is very good. Make sure to take advantage of the water sports Center!! The properties extremely hilly take advantage of the shuttle if you don’t want to walk up and downhill.The shuttle runs 24 hours You sure to take advantage of the hotels catamaran to the waterfall and mud baths"

"Everyone was warm and welcoming. The folks are great. "