Callahan Vacation Packages

charge for parking no shade in pool area

Great property will most likely come back and beautiful views. Great pool and view from pool.

Convenient And clean respectful staff

Definite potential but needs some polish. There was a sign announcing new ownership so maybe things were in flux. I was in room 104 which was on the first floor and corner of building facing an intersection of two alleyways so a little noisy. You can hear everything - my first night I got up and complained because the room directly above was using a vacuum or a mechanical air pump at 11:30 pm. Moving around something heavy and walking back and forth. The rooms have no rugs (verified with my colleague who stayed in floor 3. Also my room’s toilet would run when the above toilet would flush so every so often and in middle of night I’d hear the toilet which was odd. Both nights were noisy which wouldn’t be as annoying if i wasn’t traveling for work and had early AMs. Additionally there is no coffee machine in the room nor complimentary coffee in the lobby in the AM. You can order a coffee but it’s overpriced for an automated touch screen beverage. I enjoy a cup of tea at night and bring along a couple of bags and when asked I was given a cup of hot water. I did appreciate their still/sparkling water dispenser that included flavor waters in the lobby. The location was great - a short walk to bakeries and restaurants in a quiet part of Beverly Hills. So much potential but some small amenities you’d expect at a boutique hotel in BH were lacking.

The key card for the first room we were assigned didn't work (this is because someone else was already in the room?) I had to go back to the lobby building to address the issue, this is when I realized I could get a free room upgrade (expedia gold). The room we ended up with was nice, but it was not an upgrade-nothing was available...which I was realistic, because parking was packed around all the buildings. The kids loved the pools and had fun in the arcade too. We enjoyed some live music and had a good time while we were there.