Search Apart Hotels in Burlington

"All very nice but the pool and jacuzzi were closed."

"Comfortable suite for a reasonable price, there's a pool and hot tub. I liked that the kitchen has more amenities than I expected, there was a hot plate, toaster and a full sized fridge so you can prepare some meals if desired. Would definitely stay there again. "

"It was most inconvenient to take two different elevators between the 1st and 5th floors. Also,in the room the sliding bathroom door is heavy, awkward, and noisy."

"Would def stay again. We stayed in the stuga cabin, awesome experience "

"No complaints "

"Room was clean but we had no hot water the entire time we were there."

"Overall it was a nice hotel for a quick stay in VT. "

"Wonderful experience, great staff . Very convenient to slopes !!"

"The room was clean & the fireplace was a perk. The problem was that the room was a ridiculously far outdoor walk uphill from the front desk with no bellhop in sight although the property claims to have a bellhop. On our walk, a lady in an ATV stopped to talk to us but didn't offer a ride or help with bags. And after the uphill trek with luggage in the elements, we had to drag our bags up steep stairs because the building had no elevator despite hotels.com saying it has elevators. Only in the main building. The room had no drinking water & when we called the front desk, they told us to walk back a ridiculous distance to purchase water or use the vending machine in the building. Newsflash: The vending machines have been removed from our building as well as the main building. All other buildings require a key so we had no access. Doubt they have vending machines. Hence, no drinking water. We were thirsty. Their website states that fire pits are just steps from our door. False. They are only in the pool area. We requested a bellhop to help us with our bags when we were departing as we needed to store bags for a few hours. After 2 calls and 45 minutes, nobody showed up so once again, we lugged our own bags a ridiculous distance. The carpet on the stairs in the common area in the Mansfield house hasn't been changed in decades. We were hopeful for a great stay, but the grunt work and lack of customer service & false advertising was overwhelming. We deserve a refund! "