Burlats Vacation Packages

Great location. Rooms were clean, staff were friendly. Don’t pay for parking as there is free parking at the bottom of the road in the big car park. The outdoor pool was so unclean. It was apparently closed which was a surprise in Sunmer and during a heatwave but we were not informed of this. There were some residents jumping into it and I’d imagine they would have been poorly next day! Although the rooms were clean, the balconies were really dirty. We can to clean the surfaces to be able to lean on them. There were no chairs to sit out which was a shame. There was space in front of the balcony which had all broken glass and an old poor towel that had been left. Not nice to look onto. Our superior double had a coffee machine but in the 3 days we were there we only got two pods and they didn’t get restock each day. Same for the bottle of water. When we asked at reception we reluctantly got a further two. Overall a good hotel with a great location. Attention to detail could be better.

Perfectly located hotel with close walking proximity to everything. Very clean and sleek hotel room that felt quite luxurious for its price. The highlight of the our stay was the staff that was extremely helpful and accommodating. When we first walked in they offered us drinks while we waited for them to sort our check in details. After when we had needed assistance with the safe in our room, the hotel receptionist who helped us was very kind and funny. We then subsequently forgot our card in our room and he was so patient and understanding! Really well trained staff and beautiful hotel to have stayed at. It made our trip to Toulouse very very memorable. Would definitely book here again. 💙🤍❤️

Staff could not have been more frienfly and helpful, walked out bag to the bearvr parking that they reserved for us and offered to bring us anything we needed at any time.