Burgwallen Nieuwe Zijde Vacation Packages

Great hotel, close to restaurants and venues

The hotel itself was comfortable and clean. But we were told breakfast was included in our reservation and that is why we chose to eat it and when we left, we were hit with a large bill for breakfast and told that it was not included. It wasn’t worth the price of breakfast, we would not have had it if we had not been told it was included in our stay. Rooms did not have any fridges or coffee. We also recharged with extra city tax when we checked out.

We loved this hotel. It is a boutique property with unique and lovely styling. The surrounding area is postcard perfect! It is situated on a canal street and is an easy walk to almost anywhere. For longer distances, the tram (which is easy to use - just tap your cc when you get on and when you get off) is only a few blocks away. There are restaurants and shopping in the immediate area. In the area are the Negen Straatjes shopping area, the Anne Frank House (make advance reservations), markets, easy walk to Dam Square and just about anywhere. There also is a Jumbo market across the canal. The hotel offers guests a happy hour from 4-6 each day with drinks and snacks free of charge. The staff is lovely. Our room was large, comfortable and had windows that opened. There is AC and heat. There is no elevator. As is common in most buildings in Amsterdam, most of the stairs are narrow and steep. This can be a challenge for those with mobility issues and for those who bring heavy luggage. This situation is common in Amsterdam, even in restaurants, so don't be surprised. We would happily stay here again.

Hotel staff were uniformly excellent and very knowledgeable about the area. While the hotel is "pricey", it is definitely a 5-star hotel, and I would recommend it to anyone looking for that type of experience.

This was hands down the nicest hotel I have ever stayed out.