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Reviews of Radisson BLU Bucharest

5 out of 5
Radisson BLU Bucharest
Calea Victoriei 63-81, Sector1, Bucharest

Reviews

8.8

Excellent

Rating 10 - Excellent. 577 out of 1001 reviews" "
Rating 8 - Good. 275 out of 1001 reviews" "
Rating 6 - Okay. 85 out of 1001 reviews" "
Rating 4 - Poor. 26 out of 1001 reviews" "
Rating 2 - Terrible. 38 out of 1001 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities
I loved the quality of the restaurants and the staff. Despite being in Romania where there are not many, in my experience, who speak english; All of the staff spoke english and were very helpful at helping me find my way. I booked this hotel over my other options due to the advertised out door pool and the sauna. What I was not told is that the pool is closed and being renevated and the inside pool is a seperate business that is open to the public for access. The gym was nice but very difficult to get to and was also part of this seperate business. I never could find the sauna which was hidden away in an over crowded locker room. Knowing these things would have made me choose a different hotel. The rest of the property and the fantastic dinning options on-site, more than made up for the defeciencies and gave me an experience that I didn’t ask for but wanted. I am very happy with the decision to stay here and look foreward to returning when the pool is open.
Stayed 2 nights in Apr 2024
Response from Luke on Apr 10, 2024
Dear Mr. Christopher, I will begin by thanking you for taking the leap of faith and choosing the Radisson Blu hotel for your vacation in Bucharest! I sincerely apologize for the unpleasant experience you had with the gym and pool area, and I can definitely understand your frustration. I am quite happy to hear that despite our deficiencies, you were able to leave with a positive impression of our hotel! The exterior pool area will be opening sometime in June under the newly branded Beach Club concept. More information about this event should be shared in the near future. We hope to have the honor of hosting you again in the future. If there is anything I can help you with until then, please do not hesitate to contact us. Sending you our best regards, Luke GehlCustomer Information AgentRadisson Blu hotel, Bucharest

10/10 Excellent

jeff

Stayed 5 nights in Feb 2024
Response from Luke on Mar 29, 2024
Dear Jeff, Thank you for having chosen the Radisson Blu hotel for your stay in Bucharest! Your feedback is valuable to us, and we are grateful for your appreciation!We hope to have the honor of hosting you again soon! Until then, please let me know if there is anything we can help you with. Sending you my best regards, Luke GehlThe Radisson Blu hotel, Bucharest

10/10 Excellent

merve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
our room is very nice and confy. Otel has amazing bars and restaurand. The expedia rates are very high. I suggest make the booking through hotel web site.
Stayed 2 nights in Jan 2024
Response from Madalina Costache Cluster Guest Relations Manager on Jan 16, 2024
Dear Merve,Thank you for sharing your positive experience with us! We're delighted to hear that you found your room very nice and comfortable, and it's fantastic that you enjoyed our amazing bars and restaurants.We look forward to the possibility of hosting you again in the future. If there's anything specific you'd like to share or if you have any special requests for your next stay, please feel free to let us know.Warm regards,Madalina Costache Cluster Guest Relations Manager

10/10 Excellent

Khalil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacation
Great staffing and excellent location and very good breakfast buffet
Stayed 1 night in Dec 2023
Response from Madalina Costache Cluster Guest Relations Manager on Dec 21, 2023
Dear Khalil,Thank you sincerely for taking the time to share your positive experience with us! We are thrilled to learn that you had a great stay and appreciated our great staffing, excellent location, and the very good breakfast buffet.Your kind words are truly appreciated, and they serve as motivation for our team to continue providing exceptional experiences for our guests. We're delighted to have contributed to your enjoyable stay.If there are specific aspects of your stay that stood out or if you have any suggestions for how we can make your future visits even more enjoyable, please feel free to share your thoughts.We look forward to the pleasure of welcoming you back for another outstanding experience. Thank you for choosing us!Warm regards,Madalina Costache Cluster Guest Relations Manager

10/10 Excellent

Kalpana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and the room were lovely as were the staff, especially the catering staff who were amazing. The location is also very central. When my husband wanted to use the indoor pool, he was told he would need a swimming hat. The one on offer at the pool was overpriced. Additionally, the day before we saw other people being let in without any hat. This inconsistently applied rule (that did not allow for my husband to use a shower cap) was designed to make the company that runs the gym/pool money. It is unfair not to warn guests about this, so they can bring their own swimming hats.
Stayed 2 nights in Dec 2023
Response from Madalina Costache - Cluster Guest Relations Manage on Dec 21, 2023
Dear Kalpana,Thank you for taking the time to share your positive experience with us, and we're delighted to hear that you found the hotel, room, and staff lovely, especially the catering team.We appreciate your constructive feedback regarding the indoor pool experience, and we sincerely apologize for any inconvenience caused. We understand the importance of transparent communication and consistency in our policies.We regret that the swimming hat requirement was not communicated in advance, and we acknowledge your frustration with the inconsistently applied rule. Your concerns are taken seriously, and we will review our procedures to ensure that all guests are informed about such requirements well in advance of their visit.Regarding the pricing of swimming hats, we will also evaluate the cost and consider more affordable options for our guests. Our goal is to provide a fair and enjoyable experience for everyone.We appreciate your understanding and hope that despite this issue, you were able to enjoy the other aspects of your stay. If there's anything specific you would like to discuss or if you have additional suggestions, please feel free to reach out to us directly.Thank you for choosing us, and we look forward to the opportunity to welcome you back for an improved experience.Warm regards,Madalina Costache - Cluster Guest Relations Manager

10/10 Excellent

aran, ramat gen

Liked: Cleanliness, staff & service, property conditions & facilities
overqll happy.gym is super far spa staff unfriendly but hotel staff are very kind
Stayed 4 nights in Dec 2023
Response from Madalina Costache - Cluster Guest Relations Manage on Dec 21, 2023
Dear Aran,Thank you for sharing your feedback with us. We're delighted to hear that, overall, you had a happy experience, and we appreciate your positive comments about our hotel staff.We take your feedback seriously and would like to apologize for any inconvenience you encountered. We regret to learn that the gym location did not meet your expectations. Your satisfaction is important to us, and we will take your feedback into consideration as we evaluate ways to enhance our guests' experience.Additionally, we are sorry to hear about your experience with the spa staff. Providing friendly and welcoming service is a top priority for us, and we will address this matter with our spa team to ensure that our guests feel comfortable and well attended to.We genuinely appreciate your constructive feedback as it helps us identify areas for improvement. If there are specific details you would like to share or if you have additional suggestions, please feel free to reach out to us directly.We look forward to the opportunity to welcome you back and provide an even better experience in the future.Thank you for choosing us, and we appreciate your understanding.Warm regards,Madalina CostacheCluster Guest Relation ManagerRadisson Blu Hotel & Park Inn by Radisson Bucharest

10/10 Excellent

Noam

Stayed 1 night in Nov 2023
Response from Madalina Costache Cluster Guest Relations Manager on Dec 21, 2023
Dear Noam,Thank you so much for taking the time to share your positive experience and awarding us a perfect 5/5 rating! We are thrilled to hear that you had an enjoyable stay.Your feedback is invaluable to us, and we're delighted to have met your expectations. If there are specific aspects of your stay that stood out or if you have any suggestions for improvement, please feel free to share your thoughts.We appreciate your choice in staying with us, and we look forward to the pleasure of welcoming you back for another outstanding experience.Warm regards,Madalina Costache Cluster Guest Relations Manager

8/10 Good

Henno

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Madalina Costache - Cluster Guest Relations Manage on Nov 29, 2023
Dear Henno,Thank you for taking the time to provide us with a rating following your recent stay. We appreciate your feedback and are pleased to see that your overall experience was positive, as indicated by the 8/10 score.If there are any specific details you would like to share about your stay or if there's anything we can do to make your future visits even more enjoyable, please feel free to let us know. Your insights are valuable to us as we continuously strive to enhance our services.Thank you for choosing Radisson Blu Hotel, and we hope to have the pleasure of welcoming you back for another great experience.Best regards,Madalina CostacheCluster Guest Relation ManagerRadisson Blu Hotel & Park Inn by Radisson Bucharest

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beauty Hotel In Excellent L9cation
Stayed 2 nights in Nov 2023
Response from Madalina Costache - Cluster Guest Relations Manage on Nov 15, 2023
Dear Nancy,Thank you so much for awarding us a 10 star rating! We are delighted to hear that you had such a positive experience during your stay.Your feedback is invaluable to us, and we appreciate you taking the time to share your thoughts. If there's anything specific that made your stay exceptional or if you have any suggestions for improvement, we'd love to hear more.Once again, thank you for choosing us, and we look forward to welcoming you back for another fantastic stay.Warm regards,Madalina CostacheCluster Guest Relation ManagerRadisson Blu Hotel & Park Inn by Radisson Bucharest

2/10 Terrible

Verified traveller

Business traveller
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 4 nights in Oct 2023
Response from Madalina Costache - Cluster Guest Relations Manage on Nov 15, 2023
Dear Valuable Guest,Thank you for sharing your feedback with us, and I apologize that your experience did not meet your expectations. We take all guest feedback seriously and are committed to addressing areas where we may have fallen short.Your satisfaction is important to us, and we would appreciate the opportunity to understand more about the issues you encountered. If you are comfortable sharing more details, it will help us to investigate and take corrective measures.We value your input and hope to have the chance to make amends on any future stays. If there's anything specific you'd like to discuss or if you have additional feedback, please feel free to reach out.Once again, I apologize for any inconvenience you experienced, and we appreciate your candid feedback.Best regards,Madalina CostacheCluster Guest Relation ManagerRadisson Blu Hotel & Park Inn by Radisson Bucharest

10/10 Excellent

KONSTANTINOS

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 2 nights in Oct 2023
Response from Madalina Costache - Cluster Guest Relations Manage on Oct 28, 2023
Dear Konstantios, thank you for your feedback. We're glad to hear you had a lovely time and you liked the service offered by our team.We sincerely hope to have the pleasure of welcoming you back in the near future.Kind regards,Madalina Costache -Cluster Guest Relations Manager

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Restaurant service was horrible but the staff in the executive lounge were terrific
Stayed 2 nights in Oct 2023
Response from Madalina Costache - Cluster Guest Relations Manage on Oct 14, 2023
Dear Richard,Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay Radisson Blu Hotel Bucharest. We are so pleased to hear you like our fantastic location and facilities our hotel offer. Our hotel aims to provide a truly unique experience, and we would like to thank you for showing the things we need to improve. We are looking to welcome you back next time when you are in Bucharest.Warm regards,Madalina Costache -Cluster Guest Relations Manager

10/10 Excellent

Cornel, Chicago

Stayed 2 nights in Sep 2023
Response from Madalina Costache - Cluster Guest Relations Manage on Oct 28, 2023
Dear Cornel, thank you for your feedback. We're glad to hear you had a lovely time and you liked the service offered by our team.We sincerely hope to have the pleasure of welcoming you back in the near future.Kind regards,Madalina Costache -Cluster Guest Relations Manager

10/10 Excellent

benni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Madalina Costache - Cluster Guest Relations Manage on Oct 14, 2023
Dear Benni, thank you for your feedback. We're glad to hear you had a lovely time. We are looking to welcome you back next time when you are in Bucharest.Warm regards,Madalina Costache -Cluster Guest Relations Manager

8/10 Good

Shams

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Madalina Costache - Cluster Guest Relations Manage on Oct 14, 2023
Dear Shams,Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay Radisson Blu Hotel Bucharest. We are so pleased to hear you like our fantastic location and facilities our hotel offer. Our hotel aims to provide a truly unique experience, and we would like to thank you for showing the things we need to improve. We are looking to welcome you back next time when you are in Bucharest.Warm regards,Madalina Costache -Cluster Guest Relations Manager

10/10 Excellent

brian

Liked: Staff & service, property conditions & facilities, room comfort
well worth the costs
3 night stay in a superior room 30.9-03.10.23 overall,a great experience in all aspects.a very minor "misshap" set right by Alexandra from guest relations.unexpected and not asked for,and a professional staff member.generally all the staff I encountered during my stay-top class.2 dinners at their outlets did not disappoint.
Stayed 3 nights in Sep 2023
Response from Madalina Costache - Cluster Guest Relations Manage on Oct 14, 2023
Dear Brian, thank you for your feedback. We're glad to hear you had a lovely time. We are looking to welcome you back next time when you are in Bucharest.Warm regards,Madalina Costache -Cluster Guest Relations Manager

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023
Response from Madalina Costache - Cluster Guest Relations Manage on Oct 14, 2023
Dear Larry, thank you for your feedback. We're glad to hear you had a lovely time. We are looking to welcome you back next time when you are in Bucharest.Warm regards,Madalina Costache -Cluster Guest Relations Manager

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Servis and location.
Stayed 1 night in Sep 2023
Response from Madalina Costache - Cluster Guest Relations Manage on Oct 14, 2023
Dear Irina, thank you for your feedback. We're glad to hear you had a lovely time. We are looking to welcome you back next time when you are in Bucharest.Warm regards,Madalina Costache -Cluster Guest Relations Manager

10/10 Excellent

Moffeed

Stayed 1 night in Sep 2023
Response from Madalina Costache - Cluster Guest Relations Manage on Sep 24, 2023
Dear Moffeed, thank you for your feedback. We're glad to hear you had a lovely time. We are looking to welcome you back next time when you are in Bucharest.Warm regards,Madalina Costache -Cluster Guest Relations Manager

8/10 Good

Ivan, San Antonio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente Location. Close to all important sites en Bucarest
Stayed 1 night in Sep 2023
Response from Madalina Costache - Cluster Guest Relations Manage on Sep 24, 2023
Dear Ivan, thank you for your feedback. We're glad to hear you had a lovely time. We are looking to welcome you back next time when you are in Bucharest.Warm regards,Madalina Costache -Cluster Guest Relations Manager

10/10 Excellent

Yossef

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Madalina Costache - Cluster Guest Relations Manage on Sep 24, 2023
Dear Yossef, thank you for your feedback. We're glad to hear you had a lovely time. We are looking to welcome you back next time when you are in Bucharest.Warm regards,Madalina Costache -Cluster Guest Relations Manager

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Excellent location. Pool and restaurant scene are great!
Stayed 2 nights in Sep 2023
Response from Madalina Costache on Sep 7, 2023
Dear John, Your kind words are dearly appreciated. We are proud that you found our service and rooms to be up to your liking and we will continue to put our passion and effort into offering you the best experiences. We do hope to welcome you back to Radisson Blu whenever your travels bring you back to Bucharest. Best wishes,Madalina Costache Cluster Guest Relations Manager

10/10 Excellent

cornelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern facilities!
Stayed 3 nights in Aug 2023
Response from Madalina Costache - Cluster Guest Relations Manage on Sep 3, 2023
Dear Cornelia,Thank you for your five-star review. We are looking to welcome you back next time when you are in Bucharest.Warm regards,Madalina Costache Cluster Guest Relations Manager

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023
Response from Madalina Costache - Cluster Guest Relations Manage on Sep 3, 2023
Dear Mark,Thank you for your rating our hotel. We are looking to welcome you back next time when you are in Bucharest.Warm regards,Madalina Costache Cluster Guest Relations Manager

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place to stay
Very friendly staff. The room was very clean and comfortable. The air conditioning worked well even when it was 100° (38°C). The pool was clean and a pleasant way to cool off. The breakfast had something for everyone. But, given the price, you should have a hearty meal to make it worth the price—more than a cup of coffee and a croissant. I was supposed to stay at a different hotel when go back to Bucharest, but I cancelled that reservation and am headed to the Radisson Blu. It’s convenient to the major sites and many good restaurants downtown, along with shopping, if you need to do any.
Stayed 1 night in Aug 2023
Response from Madalina Costache - Cluster Guest Relations Manage on Sep 3, 2023
Dear Daniel,Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay Radisson Blu Hotel Bucharest. We are so pleased to hear you like our fantastic location and facilities our hotel offer. Our hotel aims to provide a truly unique experience, and we would like to thank you for showing the things we need to improve. We are looking to welcome you back next time when you are in Bucharest.Warm regards,Madalina Costache -Cluster Guest Relations Manager

8/10 Good

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short but enjoyable stay
The hotel is located very conveniently. The breakfast buffet was a little pricy, but there was a huge selection. The fitness center was closed for renovations, but there was an excellent gym in the neighborhood.
Stayed 1 night in Aug 2023
Response from Madalina Costache Cluster Guest Relations Manager on Sep 3, 2023
Dear Daniel,Thank you for choosing Radisson Blu Hotel Bucharest for your last visit to Bucharest and for taking the time to share your feedback. Your feedback is important to us and please be assured I have shared your comments with the relevant members of the senior management team so they may take the opportunity to identify where we can learn and improve.Regarding your comment about our gym and inside pool they had to enter in to a refurbishment program because we want to offer our guests the best facilities in town, however we have two different gyms as an option for our guests how want to work out, and on this entire period our guest can still enjoy our jacuzzi and the outside pool.Thank you again for sharing and we hope to have the chance of welcoming you back in the future to restore your faith in us.With best regards,Madalina CostacheCluster Guest Relations Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great
Stayed 2 nights in Aug 2023
Response from Madalina Costache - Cluster Guest Relations Manage on Sep 3, 2023
Dear Valuable Guest,Thank you for your rating our hotel. We are looking to welcome you back next time when you are in Bucharest.Warm regards,Madalina Costache Cluster Guest Relations Manager

10/10 Excellent

ohad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great service Nice staff Good vibes The thai spa was great
Stayed 3 nights in Aug 2023
Response from Madalina Costache - Cluster Guest Relations Manage on Sep 3, 2023
Dear Ohad,Thank you for your rating our hotel. We are looking to welcome you back next time when you are in Bucharest.Warm regards,Madalina Costache Cluster Guest Relations Manager

10/10 Excellent

Gael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 Stars Hotel - Highly Recommended!
Great experience and hotel. Very recommended
Stayed 4 nights in Jul 2023
Response from Madalina Costache - Cluster Guest Relations Manage on Sep 3, 2023
Dear Gael,Thank you for your rating our hotel. We are looking to welcome you back next time when you are in Bucharest.Warm regards,Madalina Costache Cluster Guest Relations Manager

10/10 Excellent

Anwer

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place and good location
Stayed 3 nights in Jul 2023
Response from Madalina Costache Cluster Guest Relations Manager on Jul 30, 2023
Dear Anwer,Thank you for your rating our hotel. We are looking to welcome you back next time when you are in Bucharest.Warm regards,Madalina Costache Cluster Guest Relations Manager

2/10 Terrible

Arthur

Stayed 4 nights in Jul 2023
Response from Madalina Costache - Cluster Guest Relations Manage on Sep 3, 2023
Dear Arthur, thank you for sharing your online feedback after your stay with us.Thank you so much for staying with us. We remain committed to our customers and your satisfaction, we appreciate your feedback and we are grateful for your continued business and the opportunity to fix our mistake. Your time is valuable to us, and we would be grateful if you would please consider updating us on what we could do better to get a higher score as we can see you score us with only 1 star in your recent posted feedback and maybe share what we could do better to improve it ?Please do not hesitate to contact me directly and I will be more than happy to take care of you personally on your next stay.Warm regards,Madalina Costache -Cluster Guest Relations Manager

6/10 Okay

Ezra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like my single room being next to the lifts and being woken on two out of three nights at around 3am by other rowdy guests. Clearly the room wasn’t properly soundproofed.
Stayed 3 nights in Jul 2023
Response from Madalina Costache -Cluster Guest Relations Manager on Jul 30, 2023
Dear Ezra,Thank you for choosing Radisson Blu Hotel Bucharest for your last visit to Bucharest and for taking the time to share your feedback. Whilst I am pleased to hear that you had a nice stay overall.We welcome and serve all of our guests equally in our efforts to create memorable moments regardless of the purpose of their travel - we do not educate people in what regards courtesy and common sense however, we do our best and intervene actively when needed.Thank you again for bringing your concerns to our attention and on behalf of our entire team here at Radisson Blu Hotel Bucharest, we would like to thank you once again for choosing our hotel. Best wishes,Madalina Costache - Cluster Guest Relations Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was good
Stayed 1 night in Jul 2023
Response from Madalina Costache Cluster Guest Relations Manager on Jul 30, 2023
Dear Valuable GuestThank you for your rating our hotel review. We are looking to welcome you back next time when you are in Bucharest.Warm regards,Madalina Costache Cluster Guest Relations Manager

10/10 Excellent

Bechara B

Stayed 6 nights in Jul 2023
Response from Madalina Costache - Cluster Guest Relations Manage on Sep 3, 2023
Dear Bechara B,Thank you for your five-star review. We are looking to welcome you back next time when you are in Bucharest.Warm regards,Madalina Costache Cluster Guest Relations Manager

8/10 Good

iris

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023
Response from Madalina Costache Cluster Guest Relations Manager on Jul 30, 2023
Dear Iris,Thank you for your rating our hotel review. We are looking to welcome you back next time when you are in Bucharest.Warm regards,Madalina Costache Cluster Guest Relations Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel very recommended
The room is clean, large and spacious. There are many restaurants in the hotel, all of them excellent. The hotel is close to everything, on weekends the road on the main street is closed to cars and you can walk on the road. Close to everything also on foot. The spa is perfect, the best massage I've had. One point for improvement is the attitude and slowness of the waiters in the restaurant of the pool, other than that everything was perfect!
Stayed 4 nights in Jun 2023
Response from Madalina Costache -Cluster Guest Relations Manager on Jul 30, 2023
Dear Valuable GuestThank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay Radisson Blu Hotel Bucharest. We are so pleased to hear you like our fantastic location and facilities our hotel offer. Our hotel aims to provide a truly unique experience, and we would like to thank you for showing the things we need to improve. We are looking to welcome you back next time when you are in Bucharest.Warm regards,Madalina Costache -Cluster Guest Relations Manager

8/10 Good

asnat

Liked: Staff & service, property conditions & facilities, room comfort
The problem was with the clinics. Not clinics in the room and around the swimming pool. The services of the reservation was excellent
Stayed 4 nights in Jun 2023
Response from Madalina Costache on Jun 16, 2023
Dear Valuable Guest, thank you for your feedback. We're glad to hear you had a lovely time.We are looking to welcome you back next time when you are in Bucharest.Warm regards,Madalina Costache -Cluster Guest Relations Manager

10/10 Excellent

Spiridon Florin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central hotel, a beautiful one-bedroom apartment with partial pool view. The outdoor pool is not heated. To access the elevator the room key is needed. Overall, a great experience.
Stayed 2 nights in Jun 2023
Response from Madalina Costache on Jun 16, 2023
Dear Valuable Guest, thank you for your feedback. We're glad to hear you had a lovely time.We are looking to welcome you back next time when you are in Bucharest.Warm regards,Madalina Costache -Cluster Guest Relations Manager

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel, gym access is a nice extra.
Stayed 2 nights in May 2023
Response from Madalina Costache on May 30, 2023
Dear Roman, thank you for your great feedback. It is great to hear you loved the rooms as well as the service our staff has provided. Delivering outstanding customer service is a top priority to us, so we're glad you were very happy with the service. We appreciate you taking the time to leave your review we are looking forward to welcoming you back soon. Kind regards,Madalina Costache Cluster Guest Relations Manager

4/10 Poor

Federico

Liked: Amenities
Disliked: Cleanliness
I recently had the opportunity to stay at this hotel, and unfortunately, my experience was far from satisfactory. As someone who had previously stayed in a suite a few years ago, I was shocked by the vast difference in quality when I booked a junior suite this time. The room was dimly lit and mediocre, failing to meet the standards I had come to expect. The minimal price difference between the two options made the stark contrast even more absurd. One of the major issues I encountered was a recurring sewage odor emanating from the bathroom. After enduring waves of unpleasant smells, I eventually discovered that the odor ceased when I closed a drain cover. It was disheartening to have to figure out such a basic solution on my own, highlighting a lack of attention to detail by the hotel staff. The staff failed to provide any meaningful information about the hotel, leaving guests to fend for themselves in terms of discovering the amenities and services available. Additionally, I experienced instances where I called room service or the reception and received no response. On one occasion, I was left with no choice but to personally visit the reception desk to place an order. Moreover, the overall ambiance of the hotel was outdated and failed to justify its cost, especially when considering the competition and recently developed establishments.
Stayed 5 nights in May 2023
Response from Madalina Costache on Jun 10, 2023
Thank you for your comment, Federico. Could you kindly share with us an e-mail, we can reach you on to follow up on your comment offline? Look forward to hearing from you.Kind Regards, Madalina Costache Cluster Guest Relations Manager

2/10 Terrible

Paul

Business traveller
Disliked: Cleanliness, staff & service
Stayed 3 nights in May 2023
Response from Madalina Costache Cluster Guest Relations Manager on Jun 10, 2023
Thank you for rating our hotel, Paul. Could you kindly share with us an e-mail, we can reach you on to follow up on your comment offline? Look forward to hearing from you. Kind Regards, Madalina Costache Cluster Guest Relations Manager

8/10 Good

Edmond

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Madalina Costache on Jun 10, 2023
Dear MEdmond, thank you for your feedback. We're glad to hear you had a lovely time and it will be helpful for us if you could suggest how to improve our service. We are looking to welcome you back next time when you are in Bucharest.Warm regards,Madalina Costache -Cluster Guest Relations Manager

10/10 Excellent

Hilmar

Stayed 3 nights in Apr 2023
Response from Madalina Costache -Cluster Guest Relations Manager on May 1, 2023
Dear Hilmarn, thank you for your feedback. We're glad to hear you had a lovely time. Luiza thank you for your appreciation. We are looking to welcome you back next time when you are in Bucharest.Warm regards,Madalina Costache -Cluster Guest Relations Manager

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Madalina Costache -Cluster Guest Relations Manager on May 1, 2023
Dear Eva, thank you for your feedback. We're glad to hear you had a lovely time. Luiza thank you for your appreciation. We are looking to welcome you back next time when you are in Bucharest.Warm regards,Madalina Costache -Cluster Guest Relations Manager

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Downtown Bucharest
Great hotel in a top location. We also ate at Ginger and the food was excellent
Stayed 2 nights in Apr 2023
Response from Madalina Costache -Cluster Guest Relations Manager on May 1, 2023
Dear Andrew, thank you for your feedback. We're glad to hear you had a lovely time. Luiza thank you for your appreciation. We are looking to welcome you back next time when you are in Bucharest.Warm regards,Madalina Costache -Cluster Guest Relations Manager

8/10 Good

Eran

Stayed 2 nights in Mar 2023
Response from Madalina Costache on May 1, 2023
Dear Eran , thank you for your feedback. We're glad to hear you had a lovely time and it will be helpful for us if you could suggest how to improve our service. We are looking to welcome you back next time when you are in Bucharest.Warm regards,Madalina Costache -Cluster Guest Relations Manager

8/10 Good

Orly

Stayed 3 nights in Mar 2023
Response from Madalina Costache on May 1, 2023
Dear Orly , thank you for your feedback. We're glad to hear you had a lovely time and it will be helpful for us if you could suggest how to improve our service. We are looking to welcome you back next time when you are in Bucharest.Warm regards,Madalina Costache -Cluster Guest Relations Manager

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Madalina Costache -Cluster Guest Relations Manager on May 1, 2023
Dear David, thank you for your feedback. We're glad to hear you had a lovely time. Luiza thank you for your appreciation. We are looking to welcome you back next time when you are in Bucharest.Warm regards,Madalina Costache -Cluster Guest Relations Manager

10/10 Excellent

Alon, Rosh Ha' Hayin

Stayed 2 nights in Feb 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023