This is a hotel attached to Spa as opposed to the opposite and so most of the persons on site are users of the gym, pool and other facilities.
There is no doubt that at one point this hotel would of been classed luxurious but today, it looks and feels tired. The decor is dated, as is the furniture and bedding and the bathrooms desperately need renewing. It feels neglected and you sense that the Spa is the priority in the building. There was no receptionist at the desk when we checked in and we waited 15mins for the Spa receptionist to serve us.
We ordered room service food (8.45pm) that was only available until 9.00pm and it took 90mins to arrive. In fairness, the food was very good but at 10.20pm your appetite is beginning to subside.
We stayed in the suite and it was spacious but had only a single air conditioning unit to the Lounge and the outside temperature was over 30 deg, making sleeping difficult. There were 2 bathrooms, one with a bath and the other with a shower that leaked all over the floor. This had a surface mounted multi jet unit but was loose and only partly worked. In it's day in the 70's or 80's this would of been state of the art but today it just looked tacky.
Breakfast was on the upper floor with extensive views and outside seating if you wanted it. The food selection was ok and we left suitably fed but this was not an inspiring stay and I suspect you could find equally or better hotels in the city for your money.