Bryant Galleries

I stayed at Château Hotel for six nights during my trip to New Orleans. The location is fantastic, and the hotel looks beautiful in the photos. The pool area was nice and a great place to relax, although it’s quite small. Unfortunately, the rest of my experience was disappointing. I booked a Deluxe Room with a balcony, but when I arrived, I was told those rooms were unavailable. Instead, I was given a room with a direct view into another building. After asking to change rooms, I was moved to another one that was honestly even worse. The windows couldn’t be opened, the room smelled musty, and even two days after leaving, my clothes still smelled like the room. Cleanliness was another major issue. The room was extremely dusty, and the person I was traveling with, who has a dust allergy, spent almost the entire stay sneezing. The walls were covered in dust, and it was clear that the room hadn’t been cleaned thoroughly. The worst part happened on our first day. The toilet was clogged when we arrived. I contacted the front desk expecting someone from maintenance to come fix it, but instead I was handed a plunger and asked to unclog the toilet myself. I’m sorry, but that’s simply not acceptable in a hotel, especially considering the price we paid. As they say in the U.S., there’s someone whose job is to handle these things—I shouldn’t be expected to do it myself as a guest. On our last day, the pool water had turned green. We were leaving, so I didn’t bother asking what had hap

Chambre peut coucher 6 personnes mais le reste (table/chaises de cuisine, vaisselle, etc) est conçu pour 4 Nous étions 5 Mauvais service reçu: Impossible d’avoir un couvert supplémentaire, c’est un autre client d’une autre chambre qui nous en a prêté un… Mobilier vieillot pouvant donner un certain charme mais ce c’est pas ce que je m’attends pour un « Condo de luxe supérieur »… La piscine est non chauffée, eau glaciale (moins de 70 degrés Fahrenheit/20 degrés celcius) Superbe vue sur des voies ferrées de l’autre côté de la rue. Les trains sifflent à toute heure de la nuit donc c’est un réveil automatique à chaque passage d’un train… et il y en a plusieurs durant la nuit! Beaucoup d’itinérants à proximité de l’hôtel. Pas très rassurant pour une famille… Bref à part des lits confortables et à proximité du quartier français, je n’ai pas grand chose de positif à formuler malheureusement. Donc je ne recommande pas cet hébergement sauf si vous êtes sourd et 4 personnes et moins.

Appartement grand et très propre. Personnel très accueillant et gentil. Manque un peu de vaisselle mais on s'arrange. Cour intérieure vraiment spacieuse et belle. Manque un peu de chauffage pour le bain à remous et piscine non chauffée mais ouverte (1ère semaine de décembre). Très bien situé. J'ai adoré