Brownsburg Vacation Packages

Rooms need to be maintained better even when at close to capacity. Staff was mostly helpful but we had to call the hotel to have someone come to the front desk. There wasn’t bedding for the pull out couch in the closet area. Surfaces needed wiped down also. There were also apparent stains on a lot of the furniture pieces.

While we found the staff to be friendly and helpful, the problem with the hotel is the location. It is right next to the bus station, and on a busy street (S. Delaware) that has LOUD cars and motorcycles racing by at all hours of the night. In addition, there is a lot of homeless people around the building. There is an abandoned building across the street on E. Washington and a number of homeless hang out there. We also saw a guy on drugs bent over and just standing there in a daze. I realize that the hotel can't do much about it, but I wouldn't stay there again. Rooms were also very cramped.

As a frequent traveler, I plan to go back to the hotel. I had an excellent waiter Geoffrey that was very friendly and efficient. The food , room accommodations were excellent.The only thing is you must call ahead of time to reserve a table for the breakfast/ brunch. My suggestion to the front desk is to ask during check in is whether you want to dine there and if so ,to make a reservation. Also, to let people know if there is an event nearby due to changes for pickup for rides, such as an Uber. The frontable is still under construction which is unfortunate but I hope by the next time I arrive , it will be finished. Overall, I would give the hotel an A minus .

Not the greatest, but I had no issues.

My favorite hotel in downtown Indianapolis