Forfaits vacances – Branson West

We’ve been on the road across the U.S. for the past 14 days, staying in all kinds of motels and inns, and unfortunately, the Crestview Inn in Branson may be the most disappointing place we stayed at. To start, the employee at check-in was cold and unwelcoming - no smile, no warmth. I tried to give him the benefit of the doubt, assuming maybe we caught him at a bad time. The room itself was spacious and clean, with a fridge and microwave, which was appreciated. However, our room was right by the road, and another guest spent the entire evening working on his car just a few feet from our door. It didn’t bother us too much, but it certainly wasn’t the most peaceful setting. The real frustration came the next morning. We waited over seven minutes for the shower water to warm up - not hot, just barely warm. Then we went to breakfast at 7:05 a.m., only to find the doors still locked. When they finally opened, there was no hot breakfast as advertised. No waffles, no eggs - just a few scones, some sort of white sauce, and a quarter pot of lukewarm coffee. When we politely mentioned our disappointment, the same employee from check-in (clearly not a morning person either) was rude and dismissive. After some back and forth, he finally asked how many waffles we wanted - one each - and he made them, as if controlling our portions. The syrup was stuck into a metal tray, which was both strange and unappetizing.

The staff exceeded our expectations. We had a mechanical problem with the door to our unit. They compensated us with a full refund of our stay due to the door issue. We will be returning to stay again.