8/10 Good
Ann
Travelled with family
Jun 20, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose this property because of its easy access to the airport. We arrived at 5:00pm after a long drive expecting to check in quickly. However, the rooms (2) were not ready - as were those of several other people sitting around in the lobby. We were told the hotel's dryer was broken and the linens were not available to make beds. We were offered drinks and snacks while we waited. Around 5:30 we were told we could go to the rooms with the understanding that beds would be made as soon as possible (did they go borrow linens?). Beds were finished by 6:00pm with the staff working very hard to catch up. The rooms are typical for this brand. It is nice there are dual A/C units which serve each room separately. There is no exhaust fan in the bath area. Breakfast was typical for the brand and the breakfast area was very pleasant. The area with the rooms is built as a large square and the layoff can cause a very long walk from the elevators. Parking was close to the entrance and easy to access.
Ann
Stayed 1 night in Jun 2024