Find Hotels by Independent in Bostwick

"Perfect "

"The first room they gave me when I walked through the door I could immediately smell a Musky or moldy kind of smell so I went down to the receptionist and asked for different room which they gave me without a problem. That room was definitely a lot better as far as air quality. Overall you can tell that this hotel is pretty old especially when you look at the shower and bathtub the shower heads Etc are completely oxidated. My biggest problem was the cleanliness. I walked on the floors without shoes or socks for a moment and it was disgusting because I immediately could feel either sand or dust or crumbs or whatever it was sticking to my feet. The little desk they have in there head something sticky crusty on there which was also very disgusting. Check out the picture of my socks which I put on after I realized that my feet are getting dirty and that there is dirt stuff on the floor I posted a picture of them and also a picture of the Crusty residue on the desk. The blanket had some weird little stains on there not sure what it was but I think the place in general could have been a lot cleaner. Sure we can blame all of this to the age of the place but if the cleaning staff would do a better job I wouldn't be giving this kind of review. Two positive things I have to remark is that the place is surprisingly quiet considering that it is very close to the highway and the other thing I want to remark is that the beds are pretty comfortable."

"Only in for one night-it was pleasant. "

"This facility was very clean, and all the staff were super helpful & accommodating! "

"The hotel is nice and is located on a conviene area. However the room can be cleaned a little more we found the toilet unflush and hair on the shower also there was a strong dog smell in the room."

"During our 3-night stay we ran into issue after issue. When we arrived, there was no one at the check-in window. We waited about 20 minutes before someone finally came out of one of the hotel rooms to check us in. I knew there would be a pet fee, but we were surprised to learn it was $20 per day. We were also looking forward to using the pool, only to find out it had been completely filled in, which was never mentioned anywhere on the website. Once we got to the room, things didn’t improve. The floors clearly hadn’t been cleaned, the toilet didn’t flush properly, the AC barely worked, and the TV was stuck on a tiny, low-resolution display. On top of that, the staff was unfriendly and the customer service was terrible the entire time. On our last night the power went out. When we asked the front desk what was happening, we were met with responses like “How would we know?” and “Dunno” when we asked when it might come back on. We had a 6-month-old puppy with us and couldn’t stay in a room with no AC or lights, so we booked another hotel that night. The next morning we returned to check out and asked about a partial refund. We were told it wasn’t their fault the power went out and that we had to contact the third-party service we booked through. In the end they only agreed to refund half a day. Do not book here. This was an awful experience and a complete waste of money. Honestly, I’d rather sleep in my car than stay here again. I am shocked they’re even open still. "

"clean room, friendly staff. pets stay free. def recommend. ac also works amazingly (at least in room 259!!). had a poor experience at a other hotel and had to find one quickly. anyone that’s been to or lives in st augustine knows durning spring break, you cannot get a hotel last minute. they had only a few rooms left! i thank all of the friendly staff here for getting us in last minute! "

"Clean rooms, comfortable beds, beautiful river view, friendly staff! Our "go-to place" in Palatka!"

"The front desk personnel was very rude at check in due to an issue with reservation via Expedia which is a third party. We asked for extra linen for the couch bed there was none in the room,it took hours to bring it up finally after several requests, the next morning there was NO breakfast due to no chef coming out we were told on Saturday, the carpets are dirty, one of the worse hotels I’ve ever stayed in. "