Front of property
Check availability

Reviews of Brit Hotel et Spa COLMAR EAST

3 out of 5
Brit Hotel et Spa COLMAR EAST
3 Grand Rue, Bischwihr, Haut-rhin

Reviews

8.8

Excellent

Rating 10 - Excellent. 327 out of 670 reviews" "
Rating 8 - Good. 264 out of 670 reviews" "
Rating 6 - Okay. 56 out of 670 reviews" "
Rating 4 - Poor. 16 out of 670 reviews" "
Rating 2 - Terrible. 7 out of 670 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

NANCY

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 3 nights in Dec 2023
Response from Floryne on Jan 23, 2024
Good evening,Than you for your comment.Cordialy

6/10 Okay

Villi

Stayed 5 nights in Dec 2023

10/10 Excellent

Sandra

Stayed 1 night in Dec 2023

10/10 Excellent

Petra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Hotel….gerne wieder 👍
Von hier aus Colmar besucht. Ruhiges, sauberes, neues Hotel mit sensationellem Personal, freundlich, hilfsbereit….so muss es sein! Zimmer ruhig, gross, bequemes Bett, sauberes Bad. Hier übernachte ich gerne wieder
Stayed 1 night in Dec 2023
Response from Floryne HUMEZ on Dec 9, 2023
Bonjour Monsieur/Madame,Je vous remercie d'avoir partagé avec nous votre ressenti quant à votre séjour chez nous! Cela nous tient à cœur de satisfaire au mieux notre clientèle.C'est avec plaisir que nous vous accueillerons à nouveau! Sincèrement,

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un excellent séjour
J’ai reçu un excellent accueil dans cette hôtel. A peine a 5 min en voiture de Colmar. Une chambre confortable et d’une hygiène irréprochable. Un service de restauration de qualité sur place. Merci
Stayed 2 nights in Nov 2023
Response from Floryne HUMEZ on Dec 9, 2023
Bonjour Monsieur, Madame,C'est un plaisir de vous lire.En effet cela nous tient à cœur de pouvoir satisfaire notre clientèle au maximum. Nous nous efforçons de nous améliorer perpétuellement.Au plaisir de vous accueillir à nouveau!Sincèrement,

10/10 Excellent

nadir

Stayed 2 nights in Nov 2023
Response from christophe on Nov 30, 2023
Toute l'équipe vous remercie pour l'excellent retour sur la qualité du séjour dans notre établissement. A très bientôt !!

8/10 Good

Stephane

Stayed 1 night in Oct 2023
Response from Victoria on Oct 13, 2023
Nous vous remercions d'avoir pris le temps d'évaluer votre récent séjour dans notre établissement. Nous espérons que vous choisirez notre hôtel pour votre prochain séjour dans la région. Sincèrement,

6/10 Okay

Seonaid

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Colmar hotel
Clean and has air con. Not particularly friendly though young girl was. The bar man was curt and unhelpful. Whoa be tide you if you go to the pool with a hotel towel or after the swim you walk through the hotel with a drip! Went out to dinner and returned by 2210 and barman refused drinks and said he was clearing up and closed. I wouldn’t book again
Stayed 1 night in Sep 2023
Response from Floryne on Sep 21, 2023
Dear clients,I am sorry to read that we did not live up to your expectations.Our sincere apologies!Hoping to be able to catch up during a possible next stay at our hotel!Sincerely,

8/10 Good

Veronica

Stayed 2 nights in Sep 2023
Response from Victoria on Sep 20, 2023
Chère cliente, Nous vous remercions d'avoir pris le temps de noté votre récente expérience chez nous. Nous espérons vous accueillir pour votre prochain séjour en Alsace. Sincèrement,

10/10 Excellent

Eric

Stayed 1 night in Sep 2023
Response from Victoria on Sep 20, 2023
Cher client, Nous vous remercions d'avoir pris le temps de noté votre récente expérience chez nous. Nous espérons vous accueillir pour votre prochain séjour en Alsace. Sincèrement,

2/10 Terrible

Viviana

Stayed 2 nights in Sep 2023
Response from Victoria on Sep 6, 2023
Chère cliente, Merci d'avoir laissé votre avis concernant votre récent séjour dans notre établissement. Au vu de la note laissé j'en conclu que ce dernier s'est mal passé. Il aurait été intéressant de nous expliquer la raison d'une si mauvaise note, sachant que lors de votre départ tout semblait correct. Sincèrement,

10/10 Excellent

charles

Stayed 2 nights in Aug 2023
Response from Victoria on Sep 20, 2023
Cher client, Nous vous remercions d'avoir pris le temps de noté votre récente expérience chez nous. Nous espérons vous accueillir pour votre prochain séjour en Alsace. Sincèrement,

10/10 Excellent

Mélanie

Stayed 1 night in Aug 2023
Response from Victoria on Sep 20, 2023
Chère cliente,Nous vous remercions d'avoir pris le temps de noté votre récente expérience chez nous. Nous espérons vous accueillir pour votre prochain séjour en Alsace. Sincèrement,

10/10 Excellent

Tom

Stayed 1 night in Jul 2023
Response from christophe on Jul 24, 2023
Merci Tom d'avoir pris le temps de même un commentaire très positif sur votre séjour dans notre établissement. Encore merci au nom de toute l'équipe et à très bientôt !!

8/10 Good

Jakob

Stayed 2 nights in Jul 2023
Response from christophe on Jul 24, 2023
Nous vous remercions d'avoir pris le temps de noter notre établissement suite à votre séjour et vous en remercions.A très bientôt !!

10/10 Excellent

Thomas

Stayed 1 night in Jul 2023
Response from christophe on Jul 23, 2023
Nous vous remercions d'avoir pris le temps de faire un retour plus que positif sur votre séjour dans notre établissement. Encore merci et à très bientôt

10/10 Excellent

Raleigh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick trip to Colmar
This was a great hotel! Room was large and airy.The bathroom looked new or at least well kept. They had free parking, many of the spots had charging stations, it was a bit tight for a larger car, but we managed to find a spot. The restaurant was lovely, offering a large selection of foods. Staff was very friendly.
Stayed 1 night in Jun 2023
Response from Logan - Adjoint de direction on Jun 21, 2023
Hello, We're delighted to hear from you! Thank you for taking the time to leave us a comment.We take good note of your suggestions.Thank you for your confidence

10/10 Excellent

Aisha

Stayed 7 nights in Jun 2022
Response from anne catherine on Jul 4, 2022
Quel plaisir de lire votre retour suite à votre séjour chez nous. Nous sommes heureux de constater que vous avez ressenti notre investissement quotidien et toute l'énergie et la passion que nous mettons en œuvre pour satisfaire nos clients. Vos retours nous motivent à continuer dans cette voie. Merci d'avoir séjourné chez nous et au plaisir de vous recevoir lors de votre prochaine escapade Colmarienne.

10/10 Excellent

gala

Stayed 1 night in Jun 2022

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Place for Alsace Wine Tours
The hotel is about a 10 minute taxi ride to Colmar, which cost us 17 euros. Service was great during check in and the restaurant was also a good. Overall a well priced hotel for the area.
Stayed 2 nights in May 2022
Response from christophe Lutz on Jun 11, 2022
Thank you so much for your chalerous message. Hope to see you a next time

10/10 Excellent

Roman

Stayed 1 night in May 2022
Response from christophe Lutz on May 23, 2022
Nous sommes ravis d'avoir pu vous faire passer un agréable moment dans notre établissement. Au plaisir de vous accueillir à nouveau.

2/10 Terrible

Mike

Stayed 1 night in Nov 2021
Response from christophe Lutz on Dec 8, 2021
Nous sommes désolés que votre séjour n'est pas été à la hauteur de vos attentes. La direction

8/10 Good

Claudia, London

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here one night on our trip from UK to Switzerland. Perfect place to spend a night. Nice family friendly and clean. Garden for the children to play.
Stayed 1 night in Jul 2020

10/10 Excellent

Safian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and professional team
The hotel is very clean. The hotel manager reponds positively to all our inquiries about the touristic insights of Colmar. The service team is very kind and professional. There is lady in reception who spreads smiles every where and she knows how to get hotel instructions intelligently. Overall the hotel deserves your stay.
Stayed 1 night in Jul 2020
Response from christophe Lutz on Jul 12, 2020
Dear, Thank you so much for this very positive feedback. We hope to see you again!! The reception

6/10 Okay

Raphael

Disliked: Room comfort
You have to be tiny.....
Probably one of the smallest bedrooms Ive ever slept in. The bathroom in my previous hotel was larger. Breakfast food luke warm but evening meal was delicious.
Stayed 1 night in Oct 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hard to leave
Stylish, friendly staff with good English. Full breakfast with hot items. Great meals in the restaurant.
Stayed 2 nights in Oct 2019

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Out of town but convenient location
Good welcome on arrival. Fitted us in to resturant for evening meal inspite of having two large group bookings pre booked to eat. Small town location but convenient for onward travel.
Stayed 1 night in Sep 2019

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family stopover
This was our second stay at this handy hotel with very friendly staff. Breakfast is good, but dinner in hotel is overpriced for the the OK, but not exceptional, quality of the main courses. Deserts were excellent (if pricey). Car park is too small for hotel, and on-road parking is limited, but there is overflow parking in the field opposite. We have not had any problems with security here.
Stayed 1 night in Aug 2019

10/10 Excellent

STEWART, Melbourne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel in a quiet village
Great small hotel in a quiet village. Good breakfast.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No elevator
Overall this hotel was fine. It has a lovely large yard that was great for my three year old to play in. She loved the trampoline. The only downside was that there is no elevator and we were on the third floor with lots of luggage.
Stayed 2 nights in May 2019

10/10 Excellent

Attila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Slightly off the track great find!
This was our second stay here. A very friendly hotel in a pretty town. Good facilities and a very nice restaurant.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location of toilet paper is not easy to use. For the rest, it's a good hotel. Staffs are friendly. Room size is good for 3 people.
Stayed 1 night in Jan 2019

8/10 Good

Minchi

Liked: Cleanliness, property conditions & facilities, room comfort
We stayed for 2 nights. After first night when we asked for more tea bags we were told no and the room service never refill it later either.
Stayed 2 nights in Dec 2018

10/10 Excellent

Aleksandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
This place was on our way to Colmar (by car). It was great for the price! Cute hotel room with a nice updated bathroom and comfortable bed. We stayed in 5 different hotels during this trip and for the price this one was the best. Wish we picked it for more nights!!
Stayed 1 night in Sep 2018

10/10 Excellent

David, Delmarva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel: very small bath. Great food, no shopping within walking. Staff very friendly and accommodating
Stayed 3 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from christophe lutz on Apr 12, 2018
Toute l'équipe se joint à moi pour vous remercie de l'excellent retour d'expérience que nous vous avons permis de vivre dans notre établissement. A bientôt !!

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Hotel
Overnight stay here as part of a business trip. Very helpful and friendly staff. The menu was amazing and the food I had did not disappoint. If I had to pick a fault I would say that maybe the rooms aren't as quiet as they could be. But I would be being picky.
Stayed 1 night in Nov 2017

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Over night in Bishwr
Very comfortable stay at an extremely reasonable price. Enjoyable meal in the restaurant with local dishes. Very comprehensive breakfast to cater for all tastes
Stayed 1 night in Aug 2017

8/10 Good

Alfonso María

Liked: Cleanliness
Colmar
Overnight to see Colmar
Stayed 1 night in Aug 2017

6/10 Okay

Bonnie

Disliked: Staff & service, property conditions & facilities
Riquewihr Experience
There was plastic peeling off the walls inside the shower. The staff were not very friendly except for the maid/housekeeper. She was very nice. There were not electric water pot or any cups in the room. On the other hand, the town of Riquewihr was lovely. We went to a wine tasting at a wine merchant store very near the hotel. The gentleman was friendly and had a sense of humor. We bought breakfast at the crêperie in the village. Very good.
Stayed 1 night in Jul 2017

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NIce hotel, the room was clean and nice..no breakfast - wifi was weak. even though advertised free bottled water - it was not free, they charged for it. also local tax had to be paid at hotel. free parking was on street. gentleman at front desk was so nice and kind and friendly.

4/10 Poor

Thiago

Disliked: Room comfort
Convenient for the Christmas market in Colmar
Attendants are very kind. But Triple room is too small. Beds are very small but at least comfortable. No fruits in the Buffet. There was just a bat tube wthout courtain... No shower in the triple room...

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

8/10 Good

Griff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was an overnight stop
Clean well appointed, good restaurant, friendly staff, dog friendly and a newly decorated clean room - perfect for weary travellers. Keep the phrase book handy though.

10/10 Excellent

Ferdinand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm welcome charm
We drove to this at night, seemed like it was in the middle of nowhere. Not so close to the freeway. However when we arrived, the outside of the hotel felt lively. The classy restaurant downstairs gave a warm welcome. The drive to the hotel during the day has views of the mountain.

2/10 Terrible

Umang

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Jeannie, London - Italy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stop over.
Polite staff and friendly. Wonderful menu and choice of food and good wines. Up to date shower equipment. Lovely rear garden for children to play.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
too short curtain
The hotel is new with good conditions. The bed sheets are not so good (rough). The big problem is the box curtain ! It is too short and the bathroom was all flooded. This is not good when you go to the bathroom during the night. The garden is very pleasant as the the restaurant.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort