Birnam Vacation Packages

Hotel was good but the only downside was that the room service people didn’t do the work properly, they would tidy up and refill the tea n coffee but not change the used cups or wash them, also they didn’t hoover the floor at all, we stayed there 3 nights.

Beautiful and clean property right in the center of Edinburgh Old Town! Only issue was that the pull-out couch mattress was extremely worn out and uncomfortable - I had to sleep on the couch cushions on the floor.

Everything was ok good location too

We had an issue with luggage we left with the office. We were told we had until 6:00pm to retrieve, as the office stayed open until that time. We got back at 5:40pm and office was closed and locked. I called after hours number AND NOONE EVER CALLED ME BACK. I had to stand by door until I got lucky and some resident of the building came out and kindly let me in to the hall where I had left our luggage. And door jamb of bathroom came off and bathroom was small and there was mold around the bottom Moulding. LOTS of stairs to get to our room- be advised that with no elevator, you better not forget anything! Stairs were ok, but the luggage situation was unacceptable!