Big Trees Vacation Packages

appreciated the limited amount of rooms/parking avail. liked that the hotel was a bit tucked in/away. the virtual online staff was extremely efficient. could have used a microwave & softer bedside table lighting. basic live cable would have also been a plus.

The hotel itself was fine, but our experience at the uca restaurant was terrible. The restaurant seemed severely short-staffed, service was very slow, and we waited a long time for our food. Unfortunately, the food quality was also very poor. This experience left a negative impression and overshadowed the rest of our stay.

When the refrigerator was broken and also the microwave it was replaced

Very nice place for our staycation

I can’t say enough good things about this property. Location , location, location !! clean amazing staff !! The girl at the front desk was amazing, gave great reconditions. For or food ! If want a great stay in Venice this is the place ! The details are amazing .. view of the boulevard and beach waking up .. the brick the art , fun books next to your bed ! Goodies in the room free water and coffee . The good kind ! And Showers with the perfect temp and amazing products ! Alchemist shampoo and conditioner and lotion ! I used there’s instead of mine .. and long lasting hot water . Beds were. So comfortable , loved the robes .. one of the best was a rooftop sunset place to hang and have great conversations with the ocean in the background.. and view of the boardwalk , great with a bottle of wine ! This place is just magical and I will coming back !!!