Beverly Crest Vacation Packages

I stay at a variety of hotels and motels in the immediate vicinity due to dropping and picking up my child at a nearby college. The Leef has been my worst experience in three years coming to Eagle Rock. I was first put off by the call-center welcome kiosk. The “staff” there were friendly enough, but it felt a bit shady. Like giving your credit card to who knows what. Next, the room. It appeared clean but there were little flying gnats buzzing around — not mosquitos luckily, but still annoying. The bathroom was so tiny, it was difficult to bring toiletries into. And, the worst part? As I was getting out of the shower the (very heavy) glass door came off of the track and seemed like it was going to trap me inside. I had to lift it up and out of the way just to get out. I called to report it and was told to send photographs to a gmail address. The person on the call was kind and helpful and I opted not to have it looked at because it was late and I was leaving in the morning. The bed was comfortable enough. And it was nice to have outlets on the nightstand. Other than that, I’ll definitely not be returning. Glad it was just a one night stay.

The location, parking and staff are great. The AC was really the main issue this time, it just did not cool the room enough. Also, the fact that there is no coffee in the room and they charge $6 for it in the lobby is annoying.

This hotel could be great if it were properly staffed with a high end hospitality background and about 10-20 more staff overall (servers, valet, bellmen, front desk, maintenance, pool, etc). The food is good, especially the fish tacos and Lobster roll, but the amount of time it took the kitchen to prepare meals at both the Sandpiper and for in-room dining was astonishing. My kids were falling asleep by the time room service would arrive at our room and with incorrect orders. The beds/pillows/bedding are nice but the layout of the staircases to/from each floor is utterly bizarre and because we had an Ocean cows room, the cars, sirens, and honking on Ocean Ave did not make for an ideal way to wake up.

AC was to noisy

I thoroughly enjoyed my stay at the Oasis. The only thing I did not like was being upstairs but that is because I fell down 15 stairs face first a couple of years ago and a few of the stairs at the Oasis felt a little unstable. I do not know how much of the issue was my PTSD and the actual stairs but everything else was amazing!