Bettel Vacation Packages

Close to the central train station, staff were very friendly and always attentive. Rooms were nice with a comfy bed. Shower was a little bit under pressure but did the job

No air conditioning

Location is awesome, close by the train station and the downtown. Very convenient. Check in (Christine) was kind and helpful. Room are new, the building is new. All in all great stay! Thank you

The bus stop into town being nearby was useful. The air conditioning was a blessing, the room was very comfortable and well equipped. I was disappointed with the opening times of both the restaurant and the pool - I wasn't able to use either in my free time at the hotel because the pool only opened at 5pm on the Friday, which seems odd. I used the little market inside the hotel, which was a great idea, though I didn't appreciate being watched like a hawk by one of the staff who came over specifically to keep an eye on me. If you're going to provide a non-attended checkout then you need to have some level of trust there, otherwise you might as well just station a member of staff there all the time.

The only problem that I have was the cleaning of the room. First of all, the receptionists were wonderful, but cleaning stuff didn’t do the basic of their work, at least, not in my room. The bed was hardly made, the towels were the same way I left them when I left my rm, some of them on the floor. The shower was not clean, still, hair all over. The dirty coffee cup and glasses were left on the table. On that particular day, they didn’t supply either coffee spoons; even thought, there were none left. I complained to the gentleman at the reception area, he trued to help but none came to clean the room. He was really nice, he brought a coffee spoons, a cup, an apple and an orange, his gesture was nice, but I wanted my rm to be clean.