Ben Khalled Vacation Packages

Did not like not cleaning the room every day and elevators out of order

Plenty of pools, staff were amazing and really helpful.

The room was good, if you like an open concept room. The shower is built for 2 but only a rainwater showerhead. Limited towels, no wash clothes. The bed was very comfortable. Our only issue was the ac, when it got fixed, it didn't cool down the room and you had to take the key with you so it didn't cool doen while out for dinner. Location has no transportation, alot of walking to a better area where there was lively entertainment and food.

Lovely hotel, looks like the photographs. Food was brilliant, I usually dislike buffets however the food was very tasty with variety. Majority of the staff were lovely, however some were very rude. Reception staff (except the porter who was absolutely lovely, always had a smile on his face!) were very rude, didn’t even say bye or asked about our stay at check out. Asked to change our bedsheet one night as the baby had an accident and the staff member sent was extremely rude and was cursing us in Arabic under his breath. Not nice considered there are people out there with medical issues and no one should have to face that sort of treatment. The beach was lovely, very clean and sandy clear waters. Overall a great stay minus the few encounters of rude staff

Very good 5-star hotel