Ben Arous Governate Vacation Packages

Lovely hotel, looks like the photographs. Food was brilliant, I usually dislike buffets however the food was very tasty with variety. Majority of the staff were lovely, however some were very rude. Reception staff (except the porter who was absolutely lovely, always had a smile on his face!) were very rude, didn’t even say bye or asked about our stay at check out. Asked to change our bedsheet one night as the baby had an accident and the staff member sent was extremely rude and was cursing us in Arabic under his breath. Not nice considered there are people out there with medical issues and no one should have to face that sort of treatment. The beach was lovely, very clean and sandy clear waters. Overall a great stay minus the few encounters of rude staff

Food was good. Staff were friendly and helpful. Rooms were clean and tidy. The only thing letting it down was the air conditioning, it only worked from 3pm to 3am and had a foul odor when working.