Bchaaleh Vacation Packages

Arthaus is a beautiful hotel with incredibly kind and helpful staff. We truly felt welcome and taken care of. The property itself is stunning and representative of Lebanese history. Will definitely come back.

Hotel was good and staff great especialy Zeina. However the airport pick up was not a good welcome. I know i requested "normal" pick up and i didn't ask what that meant, but you should remove that from your services entirely if it means an old ALLO Taxi parked in a dark basement with windows open because of the heat and full of dust. Furthermore the 79 years old driver had no clue where your hotel was and i had to show him and all the road he was complaining about his health and the state of the country and his bad financial situation and i couldn't leave the taxi without doing something for him. In short guests accepting your rates and stay at your beautiful hotel will expect a better pick up standard and you should perhaps cancel the "normal" and provide only VIP airport pickup. Thanks.