Baw Baw Vacation Packages

Disappointing Stay — Needs Improvement I was quite let down by my recent stay at this hotel. While the location was convenient, the cleanliness of the room left much to be desired. The bathroom had visible mold, and the shampoo and conditioner bottles were already emptied when we arrived — which felt careless and unhygienic. One of the biggest surprises was discovering that room service came with an extra fee, which wasn’t clearly stated in the reservation. Coming back at night to find the bed unmade and the room untouched was frustrating, especially since we assumed basic housekeeping was included. Overall, the experience didn’t meet expectations, and I hope the hotel takes steps to improve both its cleanliness standards and communication around services.

I had such a lovely stay at the Qt Canberra hotel! The staff were so friendly, the rooms were so nice, and the food was excellent! I would highly recommend staying here.

Stay was ok staff were lovely at check in but didn’t think this was a 5 star that people raved over. We stayed in the meandering room. No sports stations on the tv, facilities were low and wasn’t what we felt people raved about.

Overall, quite a nice and modern hotel. Friendly staff. Good food. However, we stayed in the apartments and there is NO AIR-CONDITIONING! The room was constantly hot and stuffy even in the middle of winter. We were told to open doors and windows to cool the room, which at this price point is outrageous. Very disappointing.

Room size was great. Easy place to get to.