Basse-Terre Island Vacation Packages

Very calm and comfortable.

Everything was great

Hotel was lovely, generally. Staff very friendly and hardworking Locality beautiful Breakfast lovely Evening buffet - food often luke warm Negatives Queues too long at beach bar - up to 30 minutes for a drink- desperately needs more staff as they were rushed off their feet. Reception needs a map of the area- had no idea that we could walk to other beaches from hotel until last day. (we had not hired a car) Not told we could do activities independently by reception. eg. We wanted to go whale watching - this is only available on a Sunday and were 'put off' doing it individually as it was 'so far away'. Turns out you can do in next town. Hotel really quiet one night - turns out there was a band in the next hotel - no information about this Toilet paper needs a hold in room bathrooms as sitting on the sink it gets splashed by taps - just a small thing!

Check in and out was excellent and well organised and the apartment was clean and tidy. However, there was a lot that could have been improved in the apartment and within the complex. The washing machine didn't work, and there were no basic commodities for us to use. We got 1 spare toilet roll for a 10 day stay, no dishwasher tablets,(or detergent for the washing machine) no dishcloth or plug in the kitchen sink, no basics like salt and pepper and oil for cooking. The fridge was very old and had no door on the freezer compartment. The lounge seating was really uncomfortable and if there were more than 2 people staying there wouldn't be enough for everyone. There were no comfy chairs on the balcony, just hard dining chairs. The complex is very run down (I winced every time we walked up the rickety stairs to the apartment!) but the pool and beach were nice.