Barton Hills Vacation Packages

We really had high hopes of this property. It is in a quirky shaped building with old style features in the outside. Once inside, it was not as inviting as expected. There was a line to check in, it was just after 4 and expected. There were two front desk people, one was sitting down and let every one know that he was off the clock and waiting to leave. The front desk person that checked people in seemed friendly. When it was our turn she told us our room was having the toilet seat switched out. She tried calling to find out if it was, and said I really don’t want to check you in if it isn’t ready but I will it was just the toilet seat. We got our code and went up to the room, we heard loud banging before we even opened the door. So, we waited in the ‘gym’ area on our floor. When the worker left the room, we heard the door slam. (Make sure you hold the door as you are closing it) We went to the room, to find towels around the toilet itself and the seat off to the side. Overall, the room was the perfect set up for us, two bedroom. We went back downstairs, told the front desk person he was clearly not done and it was more than a toilet seat. We asked for a different room. I mentioned we would take a one bedroom if needed. We got the one bedroom. Upon entering we noticed two smoke detectors on the table near the window with the batteries removed. The linens were clean. However, there were dusty fixtures such as the lights in the bedroom.

Always love staying at the Townsend hotel ! Excellent staff and superb rooms

Staff were incredibly welcoming and friendly. Would definitely return again!

Hallway carpet cleaner than room. Bathroom floor filthy, carpet in room filthy. Just rotten.

The rooms were very clean. The staff was also very welcoming and attentive.