Forfaits vacances – Balta Bouawene

Correspondait à nos attentes

Horrible checkin / checkout... Would never stay there again...Double charged me entire stay and still fighting to get someone to refund 2nd one that is so clearly a duplicate for same stay....

Appartement très propre, bien équipé et idéalement situé à Brickell. Son principal atout est une vue incroyable sur la mer, que l’on soit dans le salon ou dans la chambre. C’est merveilleux. Une seule déception, mais qui n’est pas négligeable: je n’ai pas pu avoir accès à la piscine à cause des travaux pendant toute la semaine, ce qui change beaucoup l’expérience malheureusement. Déçue aussi de la réponse de Miami Vacation Rentals qui, au lieu de faire un geste, m’a répondu que l’information était précisée sur le site d’Expedia avant la réservation. Sauf que j’avais réservé plusieurs mois auparavant et qu’à ce moment-là, ce n’était pas encore précisé. Seul Expédia a accepté de me donner une compensation sous forme de bon de réduction pour mon prochain voyage. Malheureusement, je ne pourrai plus accorder ma confiance à cet hébergement pour mon prochain séjour à Brickell.

We are very disappointed with this trip: the reception by videoconference was mediocre, with a faulty system. Upon arrival, we were tormented by an inoperative room code, which forced us to wait a whole hour outside before getting the room at 11:00 p.m. No parking was available at the accommodation; we had to park on the street, then pick up the vehicle at 6:00 a.m. to prevent it from being removed. In addition, hotel assistance is non-existent. All this only concerns the first day. We vacated the room every day at 9:00 a.m. at the latest, without a cleaning lady; perhaps we should have left at 7:00 a.m., when we heard her bub and cart knocking in front of the door. The walls are indeed the thickness of a sheet of paper. The shower has dirty joints surrounded by yellow traces, and the bathroom is quite small. For a one-night stay, it's acceptable, and again. Fortunately, the location is correct and easy to access. We hope for compensation.

This room gave us a very luxurious feel. With the floor to ceiling windows, 2 balconies, amazing view, comfy bed, and jetted tub with a view. Then you have a kitchen! Oh and parking is free! The pool was good, the gym was awesome! Probably one of my favorite places to stay in Vegas.