Ballymoney Vacation Packages

The property is located in city centre close to shops, restaurants, bars and station. The hotel is very basic, we were given a room which had a wet room. It was very basic and required a renovation and the floor took ages to dry. There was plenty of hot water. Our room was not cleaned or towels changed the three nights we stayed there. However I did notice on last day there was a hook for door to make room up. I didn’t realise it was there. There are no tea/coffee facilities in room but you can make a tea/coffee at reception. The two members of reception staff were very helpful.

Artsy and funky high end boutique hotel. Loved the staff and the room was amazing.

Really well located and only 15 minutes from city airport. Some really lovely features inside, well decorated and the staff were friendly. Only two concerns - the first night was incredibly loud when we were trying to sleep as there was a wedding on in the hotel. The team did offer to move us but after a day of travel, we just wanted to rest so decided against it and the noise stopped at midnight so it wasn’t too bad. Second issue was upon checkout when we were told we owed money for bar drinks which had been charged to the room. We only had two drinks each across two nights and paid for them at the time, nor did we ever mention the room number when ordering. It suggests that there are no checks when someone says they’re staying in a certain room can walk away with free drinks, and someone else will be asked to pick up the bill. The team were very gracious about it and removed the charge when we explained there’s no way it could have been us. I would still recommend the hotel but think it’s only fair to flag issues, and acknowledge that the team responded well to each.