Ballenita Vacation Packages

What a beautiful hotel! I felt like i was in Italy, yet right outside was Ecuadorian chocolate and coffee. And everything else. The receptionist was lovely and very helpful. It is on a VERY busy street, so i would not want to be driving there, and ther room I was in was next to the reception area, so it was noisy. Ask for a room farther away if noise bothers you.

I loved this hotel is the best one in this town

Need to vacuum the pool. Dust behind the microwave in the rooms. And reimburse if they charge taxes to people not living in the country.

Nice and professional. Good staff

My stay at this resort started off poorly due to a lack of proper guidance at check-in. Jefferson, the receptionist, failed to provide basic information such as buffet times, snack bar locations, or general amenities, which made our first day very frustrating. To add to that, we were unexpectedly charged a 15% fee despite showing tourist passports—this felt unfair, especially since I had already booked through Expedia at standard rates. The food overall was average. Buffet meals were served in large batches and often cold. The snack bar offerings were minimal—usually just two nuggets with fries or the occasional burger, pizza, or wings (again, just two per serving). On a positive note, the main pool was beautiful, and the spa was truly the highlight of our stay. The service there was exceptional, and the massage area was relaxing and top-notch.