Search Apartment Rentals in Bal Harbour

"No soap in the bathroom or body wash in shower. Replaced with WATER and not soap. Charged for stuff I never should have been charged for. Arriving hotel staff sent me to another tower without even giving us a room number on the card. Went back and the second time she gave us the wrong room number. Finally after multiple attempts we got to our room. Very loud party’s going on around us. TERRIBLE EXPERIENCE. Don’t recommend this hotel at all"

"Decent hotel with some problems. The lobby closes at night and you have to push a button for someone to let you in. Also there is only one person working at night (at least thats what we were told). We needed towels at night and had to go pick them up at the lobby because there was only one person working the front desk. The biggest problem was when there was a party going on in one of the nearby rooms and the lady working the front desk said she could not go because she was, again, the only person working the front desk. The breakfast was good and the location was near the airport. "

"Nice location easy to find. Just don’t park on the street, you will get a parking ticket like I did. No issues with check-in or checkout. The free towels and beach chairs are a nice extra."

"Overall good experience. Close to airport and cruise port. "

"Hotels.com and this hotel refused to respond to inquiries. Their customer service process is so fractured, we were unable to address our concerns about a reservation for weeks. End result, they charged for a stay I wasn’t even able to check in. I reached out multiple occasions to cancel or address the issue. Beyond offended by both organizations. Please do better and best of luck in all your future endeavors… leave me out."

"Convenient location, decent breakfast, nice decorations, friendly staff. Unfortunately we were woken up by loud street fighting outside - not the property's fault. Felt safe inside."

"Beautiful property. Helpful staff. "

"Hotel was clean, bed comfortable, but moldy smell made it almost unbearable. "

" The hotel itself was really nice and in a great location if you want to be close to popular spots in Brickell. However, the experience was kind of ruined by the staff. The people working at the pool were rude, and the staff at the restaurant on the pool level were the same way. Also, if you’re planning to wear a cute or fashionable outfit, be careful.. they might not even let you in. They definitely gave off a “better than everyone” vibe, which wasn’t it at all."