6/10 – Acceptable
danielle
Voyage en famille avec de jeunes enfants
28 avr. 2026
Points forts : Service et personnel
Points faibles : Commodités
Disappointed. We booked 4 rooms next to each other (I do want to say the staff at front desk was very friendly, however). We had 12 little girls on our stay, as this was a girl scouts overnight trip. The photos online were misleading. In one of our refrigerators, there were beer cans (so it was clearly not thoroughly cleaned). Another room only had ice cold or scalding hot water-- no in between. Another room's AC didn't cool below 75 degrees (which felt warmer since there were 4 people in the room, all whom also needed to shower in scalding hot or ice cold water). We checked in after a long day with 4 rooms and 12 little girls. It was about 8:30-9pm by the time we arrived. There were sketchy people loitering around the first floor, which meant we had to be even more mindful of the girls as they were going from room to room. I did complain to expedia who contacted the manager-- and the manager's response was "did you contact the front desk during the stay?" No, we didn't. It was after 9pm. and we had 12 little girls to get showered and into bed. Because the hotel felt unsafe, we chose not to eat the "complementary" breakfast-- which included VERY misleading photos. Please recognize this is a motel, not a hotel before booking your stay as well.
danielle
Séjour de 1 nuit en avril 2026