Title: Candlewood Suites Austin-Round Rock by IHG - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Candlewood Suites Austin-Round Rock by IHG Hotel in Round Rock with a fitness center and a 24-hour business center ![Exterior](https://images.trvl-media.com/lodging/1000000/870000/868300/868292/e1bb2553.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Full-size fridge, microwave, dishwasher, coffee/tea maker](https://images.trvl-media.com/lodging/1000000/870000/868300/868292/fbec292e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/1000000/870000/868300/868292/4d1caf19.jpg?impolicy=resizecrop&rw=297&ra=fit) ![In-room safe, desk, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/1000000/870000/868300/868292/ca9f3ecc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![BBQ/picnic area](https://images.trvl-media.com/lodging/1000000/870000/868300/868292/74744475.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Candlewood Suites Austin-Round Rock in Three Points offers relaxation and practicality. Guests can work out anytime in the 24-hour fitness center, grab snacks at the deli, or connect online with free WiFi in their rooms - all essentials for a comfortable stay. 7.8 Good ## Popular amenities - Kitchen - Gym - Pet-friendly - 24/7 front desk - Laundry - Parking included ## Room options ### Check availability for these dates Tonight [Oct. 31 - Nov. 1](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=868292&PinnedHotelID=868292&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=868292&PinnedHotelID=868292&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 1 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=868292&PinnedHotelID=868292&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=868292&PinnedHotelID=868292&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=868292&PinnedHotelID=868292&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=868292&PinnedHotelID=868292&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=868292&PinnedHotelID=868292&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=868292&PinnedHotelID=868292&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 7 of 7 rooms ![In-room safe, desk, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/1000000/870000/868300/868292/dd2677dd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite ### Highlights Soundproofed Air conditioning Kitchen Full-sized refrigerator/freezer Dishwasher LCD TV Blackout drapes/curtains Sofa bed - Sleeps 2 - 1 Queen Bed ![In-room safe, desk, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/1000000/870000/868300/868292/004ec3e6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, 1 Queen Bed 7.8 Good 12 reviews ### Highlights Soundproofed Air conditioning Kitchen Full-sized refrigerator/freezer Dishwasher LCD TV Blackout drapes/curtains Sofa bed - 290 sq ft - Sleeps 2 - 1 Queen Bed ![In-room safe, desk, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/1000000/870000/868300/868292/b9c94656.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom 7.0 Good 8 reviews ### Highlights Separate dining area Soundproofed Air conditioning Kitchen Full-sized refrigerator/freezer Dishwasher LCD TV Blackout drapes/curtains - 452 sq ft - 1 bedroom - Sleeps 4 - 1 Queen Bed ![Room amenity](https://images.trvl-media.com/lodging/1000000/870000/868300/868292/d6e3298f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, 1 Queen Bed, Roll-in Shower (Roll-In Shower) ### Highlights Soundproofed Air conditioning Kitchen Full-sized refrigerator/freezer Dishwasher LCD TV Blackout drapes/curtains Sofa bed - Sleeps 2 - 1 Queen Bed ![In-room safe, desk, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/1000000/870000/868300/868292/b9c94656.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom, Accessible Bathtub (Accessible Tub) ### Highlights Soundproofed Air conditioning Kitchen Full-sized refrigerator/freezer Dishwasher LCD TV Blackout drapes/curtains Separate bedroom - 1 bedroom - Sleeps 4 - 1 Queen Bed ![In-room safe, desk, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/1000000/870000/868300/868292/dd2677dd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, 2 Twin Beds ### Highlights Soundproofed Air conditioning Kitchen Full-sized refrigerator/freezer Dishwasher LCD TV Blackout drapes/curtains Private bathroom - Sleeps 4 - 2 Twin Beds ![In-room safe, desk, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/1000000/870000/868300/868292/be3e0a17.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom ### Highlights Soundproofed Air conditioning Kitchen Full-sized refrigerator/freezer Dishwasher LCD TV Blackout drapes/curtains Private bathroom - Sleeps 4 - 1 Twin Bed ## You may also like Ad ![Rooftop pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/34000000/33920000/33918400/33918361/ab67012d_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Austin Proper Hotel, a Member of Design Hotels Downtown Austin - Spa - Pet-friendly - Restaurant - Air conditioning 9.2 Wonderful 339 reviews CA $390 CA $542 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Austin-Hotels-Austin-Proper-Hotel.h33918361.Hotel-Information?chkin=2025-11-30&chkout=2025-12-1&rm1=a2®ionId=178234&destination=Austin (and vicinity)&destType=MARKET&latLong=30.26805,-97.74281&searchId=e36e1b20-ca6e-41a6-922c-85495f26ff94&top_cur=CAD) Ad ![Lobby sitting area](https://images.trvl-media.com/lodging/20000000/19200000/19196300/19196271/013ba031.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Express & Suites-Dripping Springs - Austin Area by IHG Dripping Springs - Pool - Breakfast included - Parking included - Free WiFi 8.6 Excellent 914 reviews CA $141 CA $160 total includes taxes & fees Nov 23 - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FAustin-Hotels-Candlewood-Suites-Austin-Round-Rock.h868292.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FAustin-Hotels-Candlewood-Suites-Austin-Round-Rock.h868292.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C30.50603%2C-97.68349&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=C_4HE_Gf-qgUEsv7T3S5Vz5Rmlo=) 521 South I35, Round Rock, TX, 78664 #### What's nearby - Dell Technologies HQ - 3 min drive - 4.1 km - Round Rock Sports Center - 3 min drive - 4.5 km - Dell Diamond - 7 min drive - 7.1 km - Kalahari Indoor Water Park - 8 min drive - 6.7 km - Round Rock Multipurpose Complex - 9 min drive - 9.7 km #### Getting around - Howard Station - 10 min drive - Austin Station - 22 min drive - Austin-Bergstrom Intl. Airport (AUS) - 30 min drive #### Restaurants - ‪Round Rock Donuts - ‬12 min walk - ‪McDonald's - ‬9 min walk - ‪Round Rock Tavern - ‬13 min walk - ‪Hoot & Annie - ‬13 min walk - ‪Starbucks - ‬10 min walk ## About this property ### Candlewood Suites Austin-Round Rock by IHG Hotel near Kalahari Indoor Water Park You can look forward to a grocery/convenience store, dry cleaning/laundry services, and a gym at Candlewood Suites Austin-Round Rock by IHG. Free in-room WiFi is available to all guests, along with a 24-hour business center and a snack bar/deli. You'll also find perks like: - Free self parking - Access to a nearby health club, a TV in the lobby, and a water dispenser - A 24-hour front desk, an elevator, and smoke-free premises Room features All 97 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and safes. Other conveniences in all rooms include: - Bathrooms with tubs or showers and free toiletries - 42-inch LCD TVs with premium channels and DVD players - Recycling, kitchens, and full-sized refrigerators/freezers ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/1000000/10000/5900/5847/8180e147.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Quinta Inn & Suites by Wyndham Round Rock North Round Rock - Pool - Breakfast included - Pet-friendly - Parking included 6.4 1,027 reviews CA $88 CA $101 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=5847&PinnedHotelID=5847&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/290000/284400/284301/dd5d302e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wingate by Wyndham - Round Rock Round Rock - Pool - Parking included - Free WiFi - Air conditioning 8.2 Very good 542 reviews CA $89 CA $103 total includes taxes & fees Nov 2 - 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Pool - Breakfast included - Pet-friendly - Parking included 9.0 Wonderful 1,022 reviews CA $114 CA $131 total includes taxes & fees Nov 16 - Nov 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=583281&PinnedHotelID=583281&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/6000000/5180000/5173500/5173436/99dd03cc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Microtel Inn & Suites by Wyndham Round Rock Three Points - Pool - Breakfast included - Parking included - Free WiFi 8.0 Very good 1,007 reviews CA $87 CA $100 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=5173436&PinnedHotelID=5173436&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - Free self parking on site - Wheelchair-accessible parking available ### Food and drink - Coffee and tea in common areas - Snack bar/deli ### Things to do - Gym - TV in common areas ### Family friendly - DVD player - Grocery/convenience store - In-room full-sized refrigerator/freezer - In-room kitchen - In-room microwave - Laundry facilities - Rollaway/extra bed (surcharge) - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Grocery/convenience store - Laundry facilities - Luggage storage - Safe at front desk - Vending machine - Water dispenser ### Guest services - Change of bedsheets (on request) - Dry cleaning/laundry service - Housekeeping (on request) - Multilingual staff ### Business services - 24-hour business center - Computer station ### Outdoors - Barbecue grill - Picnic area ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 10 accessible parking spaces - Assistive listening devices - Braille/raised signage - Elevator (36 inch wide door) - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible gym - Wheelchair-accessible parking - Wheelchair-accessible pool - Wheelchair-accessible registration desk (30 inches high) ### More - 1 building - 3 floors - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - Rooftop garden - Smoking not allowed - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Rollaway/extra bed (surcharge) ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Private bathroom - Towels provided ### Entertainment - 42-inch LCD TV with premium cable channels - DVD player ### Food and drink - Coffee/tea maker - Cookware, dishware, and utensils - Dishwasher - Full-sized refrigerator/freezer - Kitchen - Microwave ### More - Air conditioning - Desk - Energy-saving switches in guestrooms - Free local calls - Heating (climate-controlled) - Iron/ironing board - Laptop workspace - Phone - Recycling - Safe - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: 2 AM Contactless check-in available Late check-in subject to availability Minimum check-in age: 21 ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Renovations and closures The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday: - Fitness facility ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of USD 25 per pet, per night Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 2 total (up to 40 lbs per pet) Restrictions apply; for more information contact the property at the number on the booking confirmation ### Children and extra beds Children are welcome Rollaway/extra beds are available for USD 10.0 per night Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Pet fee: USD 25 per pet, per night - Service animals are exempt from fees - Rollaway bed fee: USD 10.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Guests under 18 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the fitness facility with adult supervision This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Candlewood Suites Austin-Round Candlewood Suites Austin-Round Aparthotel Candlewood Suites Austin-Round Aparthotel Rock Candlewood Suites Austin-Round Rock Candlewood Suites Austin-Round Rock Aparthotel Round Rock Candlewood Suites Austin-Round Rock Aparthotel Candlewood Suites Austin-Round Rock Round Rock Candlewood Round Rock Candlewood Suites Round Rock Hotel Round Rock Round Rock Candlewood Suites Candlewood Round Rock Round Rock Candlewood Suites Candlewood Suites Austin Round Rock ## Frequently asked questions ### Is Candlewood Suites Austin-Round Rock by IHG pet-friendly? > Yes, Candlewood Suites Austin-Round Rock by IHG allows cats and dogs (limit 2 total) with a maximum weight of up to 40 lbs per pet. There's a fee of USD 25 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details. ### How much does it cost to stay at Candlewood Suites Austin-Round Rock by IHG? > As of Oct 31, 2025, prices found for a 1-night stay for 2 adults at Candlewood Suites Austin-Round Rock by IHG on Nov 2, 2025 start from CA $97.89, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Austin-Hotels-Candlewood-Suites-Austin-Round-Rock.h868292.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Candlewood Suites Austin-Round Rock by IHG? > Self parking is free at this property. ### What time is check-in at Candlewood Suites Austin-Round Rock by IHG? > Check-in start time: 3 PM; Check-in end time: 2 AM. Late check-in is available during limited hours. ### What time is check-out at Candlewood Suites Austin-Round Rock by IHG? > Check-out is at noon. ### Where is Candlewood Suites Austin-Round Rock by IHG located? > Located in Three Points, this hotel is within a 15-minute walk of Memorial Park, Chisholm Trail Crossing Park, and Round Rock Donuts. Round Rock High School Softball Field and Renaissance Square are also within 1 mi (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Candlewood Suites Austin-Round Rock by IHG Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.0 Cleanliness ### 8.2 Location ### 8.2 Staff & service ### 7.4 Eco-friendliness ### 7.6 Property conditions & facilities 10 - Excellent 196 8 - Good 129 6 - Okay 65 4 - Poor 39 2 - Terrible 38 ### 10/10 Excellent #### Kristin Sep 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was amazing and very quiet atmosphere ##### Kristin Stayed 14 nights in Aug 2025 ### 10/10 Excellent #### Latasha Jun 8, 2025 Liked: Cleanliness, amenities, property conditions & facilities I was very satisfied staff was nice and friendly. Room was clean hotel was clean quiet. I will book a stay again ##### Latasha Stayed 1 night in Jun 2025 ### 10/10 Excellent #### James Aug 1, 2025 Liked: Cleanliness, staff & service, property conditions & facilities I like it so good I'm booking a 2 week stay in September good job see u in a few weeks ##### James Stayed 13 nights in Jul 2025 ### 6/10 Okay #### Kimberly Jul 21, 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff members were not the friendliest. The staff member that checked us in were slow and made a few mistakes with our booking but tried to make it right. The room was spacious and clean. From our room we could hear every movement in the hall and could hear a dog barking from a couple rooms over. The property appeared to be kept up nice and safe. ##### Kimberly Stayed 1 night in Jul 2025 ### 4/10 Poor #### Kevin Apr 5, 2025 Liked: Staff & service Disliked: Property conditions & facilities Place is just meh. Nothing that good, nothing that bad. ##### Kevin Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Sara Jan 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good size room. The bed could be a little bigger, seems more like a full instead of a queen. Reasonable nightly rate. I like that the room has shampoo, conditioner, body wash, hand soap and lotion. ##### Sara Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Kelly Nov 3, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Quiet and nice Check in was easy. Our room was clean and cool. The halls were quiet. The stairs were carpeted and cushioned so the noise was non existent. ##### Kelly Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Cesar Jun 11, 2020 Liked: Cleanliness, amenities I liked the friendly atmosphere and how you were made to feel comfortable like home away from home. No dislikes here.. ##### Cesar Stayed 3 nights in Jun 2020 ### 6/10 Okay #### Tony E Mar 29, 2025 Liked: Property conditions & facilities #### Canceled trip I was not able to use the room. My trip was canceled by my company at the last minute. Terms of reservation did not allow me to cancel the room. Therfore, I can not comment on the canceled stay ##### Tony E Stayed 1 night in Mar 2025 ### 6/10 Okay #### Robert Apr 16, 2025 Disliked: Cleanliness, staff & service Got paint all over bathroom bag and clothes due to freshly painted shelves..no signs Employee leaving room as we got to door just smiles and walks on down the hallway ##### Robert Stayed 1 night in Apr 2025 ### 6/10 Okay #### Verified traveller Apr 28, 2025 Disliked: Cleanliness, property conditions & facilities, room comfort Tv broken and room Not well cleaned ##### Verified traveller Stayed 1 night in Apr 2025 ### 4/10 Poor #### Deniz May 18, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel had a funny smell and the hallways were even worse. The room itself wasn't bad but we did not get but 4-5 spins worth of toilet paper. I called the front desk and was told thst I would have to go downstairs to go get a new roll. I didn't have a chance to check out the pool so I can't comment on that. Over all, I was dissatisfied with the stay. Never again. ##### Deniz Stayed 1 night in May 2025 ### 6/10 Okay #### Mary May 19, 2024 Liked: Cleanliness, staff & service, property conditions & facilities #### Ok stay not impressive There was a sticky spot in our floor and two of us had to use the same two towels all 3 days we were there. It would have been nice to have more than two bath towels for two people for 3 days. ##### Mary Stayed 3 nights in May 2024 ### 8/10 Good #### Jeffrey C Dec 3, 2024 Liked: Staff & service, room comfort #### Wasn’t a bad stay It needs to be updated. The drapes had holes in them and were dirty. The pull out sofa mattress had holes in it. The shower also didn’t work. The water just trickled out. The reason we went with Candlewood suites was because we stayed in a couple of them in Texas and they were spotless and they also had a recliner chair that my husband loved. He’s had numerous back surgeries and needs to sleep in a recliner. He said the recliner was quite comfortable. ##### Jeffrey C Stayed 1 night in Nov 2024 ### 2/10 Terrible #### Kendrick Jun 27, 2023 Disliked: Cleanliness, staff & service, property conditions & facilities The property is infested with roaches many of the rooms have non-functioning air conditioning and they do not clean the rooms was there for a week and the only thing I was able to get was clean towels that I had to recycle through the front desk myself the facilities are poor as well they have laundry on site where the dryers do not work. ##### Kendrick Stayed 4 nights in Jun 2023 ### 4/10 Poor #### Malaya Dec 30, 2023 Disliked: Cleanliness room was absolutely dirty, wasn’t the right room to begin with ##### Malaya Stayed 2 nights in Dec 2023 ### 6/10 Okay #### Vaughn Apr 6, 2023 Liked: Cleanliness, staff & service, room comfort Disliked: Property conditions & facilities #### Needs repair Workers were very friendly. Room is in need of repairs tub fixture poorly installed. Light by bed not working. Door battery Barely worked. I had to hold door just right so it would not bind. 3rd floor by elevator missing trim. Coffee maker in lobby out of service. Bed was comfortable. ![](https://a.travel-assets.com/ugc/hotel-reviews/C78704D8BCEB426B355608A961ACAAB2912FA7B51680747449346.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Vaughn Stayed 1 night in Apr 2023 ### 8/10 Good #### Eric Mar 30, 2023 Liked: Cleanliness, staff & service, amenities I had to switch rooms due to the shower faucet being broken and the fridge was very noisy. They switched me immediately! The elevator is in need of repair as it makes an amazing amount of noise when in it. The office chairs in both rooms require replacement as the cushions are just old and you feel the metal bracing. The hotel is very clean and the associates very nice. Some money needs to be invested to bring it up to the standard Candlewood is known for. ##### Eric Stayed 3 nights in Mar 2023 ### 8/10 Good #### Tina Oct 17, 2025 Liked: Cleanliness, staff & service Staff and parking were good. ##### Tina Stayed 2 nights in Oct 2025 ### 2/10 Terrible #### Kelly Oct 13, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities First night, I was given a room on the first floor to accommodate myself, grandchild and mother who is wheelchair bound. However the gentleman forgot to put that the room was taken and we were woken up at 3 am by staff trying to get into the room. Knowing I had already booked a return visit I asked for the same room and was told they would reserve it. When we returned the room was already given to someone else. Clearly the employee could see that I had my mother in a wheelchair and I asked for a room on the first floor. She chose to give me a room on the second furthest away from the elevator. People were coming in a variety of times, We could hear the running and talking through the night well past 1:30am. This is not a place for families. This is more a place for long term rentals, workers who stay in various locations. The Candlewood we have near me is sooooo much nicer. I’m very disappointed in this location. If it wasn’t that I had already booked the return trip, I wouldn’t have stay a second time. ##### Kelly Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Craig Oct 10, 2025 Liked: Cleanliness, staff & service, property conditions & facilities It was very clean and felt very safe ##### Craig Stayed 1 night in Oct 2025 ### 4/10 Poor #### Liz Jul 20, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Unfortunate Stay Certainly not what we expected. The double suite was not enough for 6 people despite it saying there would be more than enough room. We had to get another room last minute. We did it through hotels.com and had gone back down only to find out the room we got/let us reserve wasnt available. The only other was smaller beds and $46 extra! Even though we listed 6 of us we couldnt get more than 4 towels, we had to go buy a set. The bathrooms had mold on the ceilings and one bed had sheets with blood stains. We were given another sheet set to change ourselves. Both rooms had an odd oder to them & had a few scattered roaches. ![](https://a.travel-assets.com/ugc/hotel-reviews/0a530406-d5ea-4ab4-920a-e853ea30dbfe-1753050015655.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Liz Stayed 2 nights in Jul 2025 ### 2/10 Terrible #### Marshonda Jul 20, 2025 I will not book here again ##### Marshonda Stayed 1 night in Jul 2025 ### 6/10 Okay #### Adriana Jul 15, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Only thing I had a problem with was outside noise and upstairs people stomping nonstop after hours ##### Adriana Stayed 2 nights in Jul 2025 ### 4/10 Poor #### Daniel Jul 5, 2025 Disliked: Amenities, property conditions & facilities Water fountain in gym was broken. No USB charging outlets in room. Noisy on freeway side. Dark spots in parking lot. Unmotivated staff. ##### Daniel Stayed 3 nights in Jun 2025 ## Expedia's Latest Trends ### Hotels > [Hyatt Regency Dallas](https://www.expedia.ca/Dallas-Hotels-Hyatt-Regency-Dallas.h24753.Hotel-Information) > > [Renaissance Austin Hotel](https://www.expedia.ca/Austin-Hotels-Renaissance-Austin-Hotel.h8075.Hotel-Information) > > [Club Wyndham Austin](https://www.expedia.ca/Austin-Hotels-Club-Wyndham-Austin.h20597750.Hotel-Information) > > [Austin Marriott Downtown](https://www.expedia.ca/Austin-Hotels-Austin-Marriott-Downtown.h45866780.Hotel-Information) > > [Hilton Americas-Houston](https://www.expedia.ca/Houston-Hotels-Hilton-Americas-Houston.h976144.Hotel-Information) > > [Fairmont Austin](https://www.expedia.ca/Austin-Hotels-Fairmont-Austin.h18156638.Hotel-Information) > > [Marriott Marquis Houston](https://www.expedia.ca/Houston-Hotels-Marriott-Marquis-Houston.h14986044.Hotel-Information) > > [Grand Hyatt San Antonio River Walk](https://www.expedia.ca/San-Antonio-Hotels-Grand-Hyatt-San-Antonio-River-Walk.h1848212.Hotel-Information) > > [Omni Barton Creek Resort & Spa Austin](https://www.expedia.ca/Austin-Hotels-Omni-Barton-Creek-Resort-Spa.h687230.Hotel-Information) > > [Hyatt House Austin/Downtown](https://www.expedia.ca/Austin-Hotels-Hyatt-House-AustinDowntown.h17061159.Hotel-Information) > > [Austin Proper Hotel, a Member of Design Hotels](https://www.expedia.ca/Austin-Hotels-Austin-Proper-Hotel.h33918361.Hotel-Information) > > [JW Marriott Austin](https://www.expedia.ca/Austin-Hotels-JW-Marriott-Austin.h8778760.Hotel-Information) > > [Hilton Austin](https://www.expedia.ca/Austin-Hotels-Hilton-Austin.h976145.Hotel-Information) > > [Tommie Austin, part of Jdv by Hyatt](https://www.expedia.ca/Austin-Hotels-Tommie-Austin.h67403449.Hotel-Information) > > [The LINE Austin](https://www.expedia.ca/Austin-Hotels-The-LINE-Austin.h23193716.Hotel-Information) > > [Omni Dallas Hotel](https://www.expedia.ca/Dallas-Hotels-Omni-Dallas-Hotel.h4488581.Hotel-Information) > > [Hyatt Place Austin Downtown](https://www.expedia.ca/Austin-Hotels-Hyatt-Place-Austin-Downtown.h5437747.Hotel-Information) > > [The Woodlands Resort, Curio Collection by Hilton](https://www.expedia.ca/Conroe-Hotels-The-Woodlands-Resort.h25794.Hotel-Information) > > [Hyatt Regency Austin](https://www.expedia.ca/Austin-Hotels-Hyatt-Regency-Austin.h21746.Hotel-Information) > > [Hilton Anatole](https://www.expedia.ca/Dallas-Hotels-Hilton-Anatole.h22945.Hotel-Information) > > [Holiday Inn Austin -Town Lake by IHG](https://www.expedia.ca/Austin-Hotels-Holiday-Inn-Austin-Town-Lake.h9618.Hotel-Information) > > [Holiday Inn Express & Suites Austin Downtown - University by IHG](https://www.expedia.ca/Austin-Hotels-Holiday-Inn-Express-Suites-Austin-Downtown-University.h12302973.Hotel-Information) > > [Omni Austin Hotel](https://www.expedia.ca/Austin-Hotels-Omni-Austin-Hotel.h8540.Hotel-Information) > > [Hotel ZaZa Austin](https://www.expedia.ca/Austin-Hotels-Hotel-ZaZa-Austin.h38505624.Hotel-Information) > > [Embassy Suites by Hilton Austin Downtown South Congress](https://www.expedia.ca/Austin-Hotels-Embassy-Suites-By-Hilton-Austin-Downtown-South-Congress.h17694.Hotel-Information) > > [Aiden Austin City Hotel](https://www.expedia.ca/Austin-Hotels-Aiden-By-Best-Western-Austin-City-Hotel.h430516.Hotel-Information) > > [Hotel Van Zandt](https://www.expedia.ca/Austin-Hotels-Hotel-Van-Zandt.h10269315.Hotel-Information) > > [Fairmont Dallas](https://www.expedia.ca/Dallas-Hotels-Fairmont-Dallas.h18280.Hotel-Information) > > [Sheraton Dallas Hotel](https://www.expedia.ca/Dallas-Hotels-Sheraton-Dallas-Hotel.h43540.Hotel-Information) > > [Downright Austin, A Renaissance Hotel](https://www.expedia.ca/Austin-Hotels-Downright-Austin.h7518.Hotel-Information)