Auf der Prinz Vacation Packages

The good: Clean rooms Friendly staff (especially evening) Quiet Could do better: Eerily dark corridors at night No irons and ironing boards in rooms Mediocre, and expensive, breakfast Credit card reader at kiosk refused to accept any of my Canadian cards - friendly staff was quick to help Very dodgy area - I would not walk around the area alone at night

Lovely team, but the room upgrade didn’t work well for us, it was far too noisy and needed new carpet and few touchups in the bathroom.. just to combat the mould and the toilet stains and wobbly seat. TV missing from the seating area and too many furnitures cluttered there, so no room to walk.Otherwise the team was lovely, but wouldn’t stay in this room again for €240 extra on the top of our booked room.

Extremely rude staff at breakfast lounge. No refrigerator or phone inside the room. No piece of information inside the room. No water. AC was not working. No trash bag inside the trash cans. I had to do grocery shopping to buy all the necessities that was not provided by the hotel like trash bags, bottled water etc.

Unorganized and dismissive staff

Located in Little Tokyo, this is a stylish hotel with well appointed rooms in a Japanese style. Staff super helpful. And a delightful Italian cafe attached.