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Quest on Eden

4.0 star property
Experience warm hospitality from check-in to check-out. Discover why this hotel stands out for its attentive service.

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Centrally located, Quest on Eden offers a welcoming atmosphere with a terrace and convenient dry cleaning services. Connect to WiFi, take advantage of luggage storage and multilingual staff support, or simply unwind in the smoke-free environment - previous guests rave about the helpful staff.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Parking available
  • Laundry
  • Housekeeping
  • Kitchen

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in fee: NZD 45

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Contactless check-out available

Late check-out subject to availability

Late check-out fee: NZD 45

Express check-out available

Special check-in instructions

The property charges 3 percent for credit card payments

The front desk is open Monday - Friday (7:00 AM - 7:00 PM) and Saturday - Sunday (8 AM - 4 PM)

Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are available for NZD 45.0 per night

Cribs (infant beds) are available for NZD 15.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of NZD 200 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately NZD 15 per person
  • Self parking fee: NZD 35.00 per day
  • Early check-in fee: NZD 45 (subject to availability)
  • Late check-out fee: NZD 45 (subject to availability)
  • Crib (infant bed) fee: NZD 15.0 per stay
  • Rollaway bed fee: NZD 45.0 per night
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests must contact this property in advance to request the available zipped double beds to be split into 2 single beds, surcharges apply.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Is Quest on Eden pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for NZD 35.00 per day. Limited spots are available.

What time is check-in at Quest on Eden?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in is available for a fee of NZD 45 (subject to availability).

What time is check-out at Quest on Eden?

Check-out is at 10 AM. Late check-out is available for NZD 45 (subject to availability).

Where is Quest on Eden located?

Located in Auckland Central Business District, this hotel is steps from University of Auckland and Auckland High Court. Spark Arena and Auckland City Hospital are also within 1 mi (2 km). The Strand Station is 12 minutes by foot and Gaunt Street Tram Stop is 22 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very good

8.6

Cleanliness

8.8

Location

9.0

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 181 out of 422 reviews
Rating 8 - Good. 165 out of 422 reviews
Rating 6 - Okay. 51 out of 422 reviews
Rating 4 - Poor. 11 out of 422 reviews
Rating 2 - Terrible. 14 out of 422 reviews

Reviews