COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Overview of Sheraton Atlanta Hotel

Photo gallery

Featured Image
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Premium bedding, in-room safe, desk, soundproofing

Sheraton Atlanta Hotel

4 out of 5

3.6/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationCNN Center14 min walk
    Popular LocationWorld of Coca Cola15 min walk
    Popular LocationGeorgia Aquarium16 min walk
    AirportAtlanta, GA (ATL-Hartsfield-Jackson Atlanta Intl.)15 min drive

Choose dates to view prices

Club Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

Traditional Room, 1 King Bed, Non Smoking

3.8/5 guest room rating
  • Sleeps 3
  • 1 King Bed

Traditional Room, 2 Double Beds, Non Smoking

4/5 guest room rating
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Non Smoking

3.9/5 guest room rating
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Non Smoking

4/5 guest room rating
  • Sleeps 4
  • 2 Queen Beds

Traditional Room, 1 Queen Bed, Non Smoking

3.9/5 guest room rating
  • City view
  • Sleeps 3
  • 1 Queen Bed

Club Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom, Non Smoking, Corner

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom, Non Smoking, Corner

  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds, Non Smoking, Poolside

  • Sleeps 4
  • 2 Double Beds

About this area

Atlanta

Located in Atlanta, Sheraton Atlanta Hotel is in the city center and near the airport. Underground Atlanta and CNN Center are notable landmarks, and some of the area's popular attractions include Georgia Aquarium and Zoo Atlanta. Children's Museum of Atlanta and College Football Hall of Fame are not to be missed. Guests appreciate the hotel's location for the sightseeing. It's also convenient to public transportation: Peachtree Center Station is 5 minutes by foot and Five Points Station is 11 minutes.
Popular Location

What's nearby

  • AmericasMart - 7 min walk
  • Georgia State University - 9 min walk
  • CNN Center - 14 min walk
  • World of Coca Cola - 15 min walk
  • Georgia Aquarium - 16 min walk

Getting around

  • Peachtree Center Station - 5 min walk
  • Atlanta Peachtree Station - 8 min drive
  • Hartsfield-Jackson Atlanta International Airport (ATL) - 15 min drive

Restaurants

  • Hsu's — 4 min walk
  • Truva — 4 min walk
  • Cuts Steakhouse — 4 min walk
  • AG — 4 min walk
  • Metro Cafe Diner — 4 min walk

About this property

Sheraton Atlanta Hotel

4-star Atlanta hotel in Downtown Atlanta, walk to AmericasMart
This hotel features a restaurant, an indoor pool, and an outdoor pool. Additionally, a fitness center, a coffee shop/café, and a snack bar/deli are onsite. All 763 soundproofed rooms feature WiFi and room service. For a bit of entertainment, LED TVs come with cable channels, and guests can also appreciate conveniences like refrigerators and coffee makers. Housekeeping is available on request.
Sheraton Atlanta Hotel offers 763 accommodations with laptop-compatible safes and video-game consoles. Beds feature premium bedding. LED televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and complimentary toiletries.

This Atlanta hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global) and SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per 24-hour period)

Parking and transportation

  • Self parking on site (USD 35 per night; includes in/out privileges)
  • Valet parking on site (USD 45 per day; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: USD 5-30 for adults and USD 5-30 for children
  • 1 restaurant and 1 coffee shop/café
  • Room service available

Things to do

  • Fitness center
  • Indoor pool
  • Outdoor pool
  • Shopping

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Dry cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Korean
  • Portuguese
  • Russian
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference center (95000 square feet of space)
  • Meeting rooms - 16

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas (fines apply)
  • Renovated entire property - February 2016
  • Shared microwave
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer

Entertainment

  • Cable channels
  • LED TV
  • Pay movies
  • Premium channels
  • Video-game console

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in from 4:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from May 4 2021 to May 6 2021 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night, plus a deposit of USD 50 per night
Dogs welcome
Up to 75 lbs
Service animals are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per day

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 30 for adults, USD 5 and USD 30 for children (approximately)
  • Fee for in-room wireless Internet: USD 4.95 per 24-hour period (rates may vary)
  • Self parking fee: USD 35 per night (in/out privileges)
  • Valet parking fee: USD 45 per day (in/out privileges)
  • Pet deposit: USD 50 per night
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
A car is not required for transportation to and from this property
Parking height restrictions apply

Property is also known as

Atlanta Downtown Sheraton
Sheraton Atlanta Downtown
Sheraton Hotel Atlanta Downtown
Sheraton Atlanta Downtown Hotel
Sheraton Atlanta
Atlanta Sheraton
Sheraton Atlanta Hotel Hotel
Sheraton Atlanta Hotel Atlanta
Sheraton Atlanta Hotel Hotel Atlanta

Frequently asked questions

3.6
Good
Rating 5 - Excellent. 860 out of 2622 reviews
5 - Excellent 33%
Rating 4 - Good. 752 out of 2622 reviews
4 - Good 29%
Rating 3 - Okay. 420 out of 2622 reviews
3 - Okay 16%
Rating 2 - Poor. 285 out of 2622 reviews
2 - Poor 11%
Rating 1 - Terrible. 305 out of 2622 reviews
1 - Terrible 12%

3.9/5

Cleanliness

4.0/5

Staff & service

3.7/5

Amenities

3.7/5

Property conditions & facilities

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THE CUSTOMER SERVICE WAS GREAT. THEY WERE SO CLEAN AND RIGHT IN THE MIDDLE OF EVERYTHING.
Stayed 3 nights in May 2021

4/5 Good

Liked: Staff & service, amenities, property conditions & facilities
Overall had a good experience
Stayed 4 nights in May 2021

3/5 Okay

Travelled with family
Disliked: Amenities
This Hotel almost ruined my vacation. After paying extra to have a pool side room once arrived it was dirty and smelled like smoke. I called down to front desk only to be made feel unwelcome and dishonest. However, the hotel later apologized and moved my room. I was much happier once relocated.
Stayed 3 nights in May 2021

1/5 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
even the cheapest hotel offer at least a continental breakfast and change change sheets or at least make the bed and clean the room
Stayed 2 nights in May 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No restaurant
Stayed 2 nights in May 2021