Ratings based on 1,248 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
80% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller fromPetoskey, MI

Very close to downtown

Posted 7-May-2016
Pros: Location, nice room
Cons: Some updates, but overall a great stay
Location: Close to downtown shops, restaurants. Could walk to just about anything.
Stayed for a few days. Really great location for the price downtown.
4out of 5
by A verified traveller fromBoston, Mass.

Pros and Cons

Posted 21-Apr-2016
Pros: The location is superb, adjacent to downtown and walkable to everything. Perfect for those who don't want to worry about driving and parking, especially after a night in Asheville experiencing food and drink. Staff was welcoming and pleasant. There is a restaurant I did not try. Cons: the room was clean and comfortable, but the air conditioner was aggressively loud and wheezy... Kept me awake. The water pressure in the shower and toilet was dismal. Pool closed for repairs. The general demeanor of the place is rather generic. Especially the lobby. But as they say, location, location, location.
2out of 5
by A verified traveller

Good location. That's about it.

Posted 16-Apr-2016
Pros: Location. Nice staff.
Cons: Cleanliness. The building is old and the current renovations are superficial.
Good location but this hotel is in need of more extensive renovation. Cleanliness was not as good as it should be. Especially the bathtub.
4out of 5
by A verified traveller fromATL

Close to everything

Posted 8-Apr-2016
Pros: Location, upkeep, and cleanliness
Cons: Bigger gym
Location: Excellent location. Restaurants, pubs, shopping
10 minute walk to downtown restaurants and breweries. Nice hotel, large parking lot. Everything worked and the hotel is clean and well maintained
4out of 5
by A verified traveller fromToledo, Oh

Simple, clean hotel close to downtown Asheville

Posted 6-Apr-2016
After driving 9 hours, we were looking for a hotel within walking distance from downtown. This was perfect! It was far enough from the expressway to be quiet at night (our room was on the expressway side of the building), and close enough that we could easily walk downtown for dinner, shopping and entertainment. Staff was friendly, and helpful with directions and recommendations. I had read reviews about a lack of outlets, but a surge protector had been added for convenience. The only downside was noise. There was a loud elevator, and I could also hear flushing of toilets in other rooms.
4out of 5
by A verified traveller fromDurham NC

Perfect location downtown Ashevile

Posted 4-Apr-2016
Convenient to downtown, easy to get to UNCA and nice staff. Great with good price point
4out of 5
by A verified traveller

Posted 31-Mar-2016
Great stay. Super fast check-in. Brought my dog and was happy with the room, the staff and close proximity to downtown
3out of 5
by A verified traveller

Conveniently located to downtown Asheville

Posted 26-Mar-2016
Pros: Proximity to downtown.
Cons: Total Reno and enforcing guidelines
This hotel needs renovation. Certain areas around the hallways specially the carpets require deep cleaning. Elevator floor cracked and some broken tiles. Guests smoking by the main door entrance despite NO SMOKING SIGNS and the receptionists ignoring the smokers. The hotel is over priced
2out of 5
by A verified traveller

worse night ever in a hotel room

Posted 24-Mar-2016
This hotel was clean and friendly staff but electrical system very bad and walls very thin? You can hear everything in the next room. Needs to be gutted and rebuilt
4out of 5
by A verified traveller fromNorth Carolina

No-frills hotel in great location

Posted 15-Mar-2016
Pros: Functionality and location, mainly. Parking is also good.
Cons: Nothing I can think of.
Location: Downtown Asheville has restaurants and music venues and is 1 1/2 blocks from the hotel.
This hotel doesn't have a great view and is certainly not luxurious, but it is clean, well-managed, and only 1 1/2 blocks from the downtown restaurants, clubs, and live music. There is no free breakfast, which is a good thing in my opinion, because the chains that offer "free" breakfasts build the cost into the room charge and serve warmed--over convenience store food that I never eat anyway.