6/10 – Acceptable
Rick
Voyage en famille
2 sept. 2025
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Overall we enjoyed our stay there and thought it was a beautiful resort with exceptionally friendly staff. 3 things however we found disappointing:
1) our biggest let down was the spa, and here's why... the #1 marketing advertisement that initially drew us to this resort was what the spa had to offer, with its pool and waterfalls, sauna and steam room. Looked awesome from the pictures online and was our biggest reason for choosing Grove Park. We were really looking forward to spending a good part of the day there, and was under the impression it was part of the hotel room and lodging. When we headed there to use the spa amenities we were very much disappointed by the fact that this was a completely separate package that we would have to purchase, and even if we wanted to, there was no availability for the 1 single full day we had there, so we were left with no option but to not have an opportunity to visit the spa. All we were able to do was look through a small peep window to have a glimpse of what it looked like. That was a major let down for us.
2) The 2 restaurants that we ate at were great but we were not made aware ahead of time that reservations were necessary and due to the full capacity, we were not able to visit some of the restaurants that we wanted to try.
3) Our room was at the very lowest level, right alongside the golf course, so our view was not as good as a higher level room and our privacy was impeded by the golfers. My wife realized the level we
Rick
Séjour de 2 nuits en août 2025
