Aqesri Vacation Packages

Why this is only a four star we do not know. We have been staying in five stars down the road that are rubbish compared to this hotel. If we are being really picky the bed sheets are a bit sweaty. A sheet under the duvet would be great and that is it. Our best stay in Morroco.

Yes But not worth what i paid realy

1er bémol, le personnel de la réception ne sait pas gérer les demandes de la clientele par exemple, présentation du sire, des activites offertes, et offrir un sourire. 2e bémol, une odeur de puisard est apparue dans la douche de notre chambre qui aura pris 2 jours a régler.

Staff was really nice, hotel was accessible and clean. Food wasn’t great besides the Moroccan restaurant which wasn’t included in the half board. The main issue seemed to be the communication amongst the staff, we were told a lot of different things by different people, super inconsistent. This wasn’t anyone’s fault, again, staff was lovely, spa was great, but there were lots of little things, missing towels in room often, the bar not serving cocktails when more than a few people are in there, etc. Not a 5 star hotel at all but it wasn’t bad, won’t be staying here again though.

Amazing experience; I would revisit the hotel in the near future It is great for families with children as it has mini zoo integrated with beautiful and unique huge gardeen. Not to mention the eco friendly environment including the excellent staff behaviour Honestly it is one of fhs best hotel i have ever visited life