Agkouseliana Vacation Packages

The rooms and property exceeded my expectations. Well maintained and beautifully appointed. The staff couldn't have been more welcoming and friendly. The property is on the hillside giving gorgeous views. I was nervous about dragging my suitcase up the hill but I was met in the parking area and everything was taken care of for me proactively. They have a lovely bar/restaurant area with a good selection of food and wine. You can't go wrong booking this wonderful property.

Beautiful property and excellent staff. There was so much to love, but as others have mentioned

Beautiful Hotel in a Great Location, But Some Details Let It Down We recently stayed at Castello Boutique Suites in Sissi, Crete to celebrate our anniversary, and overall, we had a very good holiday. The hotel made a wonderful gesture by upgrading us to a larger suite with a private side pool, which felt so special and really set the tone for our stay. The suite itself was stylish and comfortable, the breakfast was excellent every morning, and the staff were consistently warm, welcoming, and genuinely kind. The location couldn’t be better — just a 2-minute walk from the charming port of Sissi, with plenty of tavernas and shops nearby. That said, as this is marketed as a five-star hotel, we were a little disappointed by some details. Positives: – Thoughtful anniversary upgrade to a suite with private pool. – Beautiful, modern, and spacious room. – Fantastic location (2 minutes from Sissi port). – Excellent breakfast with plenty of choice and quality. – Friendly, professional, and welcoming staff. – Relaxed, peaceful atmosphere throughout. Negatives: – Private pool jets and lights didn’t work; nothing was fixed during our stay. – Pool needed topping up and sides had algae. – No towel hooks in the bathroom; “do not disturb” system broken. – Daily housekeeping, but balcony wasn’t cleaned in 8 nights. – Cups and glasses not refreshed — had to wash them ourselves. No blinds/curtains: poolside window let in sun at 5am, back window was lit at night, affecting sleep and

We were among the first guests to stay at this hotel and can already see its potential to be amazing once it's fully operational next month. The hotel is very clean and modern, with a pleasant, fresh scent throughout. The grounds are beautiful, featuring modern pools that enhance the overall ambiance. During our stay, the gym and spa facilities were not yet available, but we were informed that they would be ready by July. The hotel staff were adequate. While the food was nice, the selection was limited to 3-5 main options, salads, and desserts. Breakfast was average and had a limited selection. The bar was impressive with an extensive cocktail list, and the bar staff were friendly and genuine. Areas for improvement: - The food in the restaurant should be labeled.

All the staff are very friendly. Resort felt very safe and the dining experience was great. We're vegetarians and we never left feeling hungry. Slot has to be booked for the steam room and sauna. Which is great, as you're not then sitting awkwardly with strangers. Loved all the personal touches.