Agios Leon Vacation Packages

My husband and I were due to stay here for 4 nights at the end of last month, however our flight from Gatwick to Zakynthos were cancelled by EasyJet due to a storm/bad weather. The next flight out to the country was 2 days later. This was clearly out of our control. We contacted Expedia to ask for our money back on the hotel booking and the hotel declined to refund us stating their cancellation policy. I understand this is a business but our flights being cancelled on the day we were due to fly and check-in is clearly not our choice and a clear case of extenuating circumstances. My husband and I would’ve been prepared to stay at the hotel at another time if the refund could’ve been offered to us via another means (voucher etc) but this wasn’t offered and was an automatic NO. This decision would’ve been at the hotels discretion considering the circumstances. Very disappointed and we will now have to sought our money back by another means (insurance/bank).

Our second time staying at St. John Villas, it is extremely restful & quiet, being on the hillside above Tsilivi itself. The trade-off for this is that there is a 10 minute walk down the hill to the town, which is pleasant enough - but not so pleasant making the return journey - the 8-10 euros for a taxi is a no-brainer! We had a couple of small issues with the villa which were dealt with immediately by the staff with no fuss. We will definitely stay here again.

No front desk staff during early hours, we called many times to the front desk no one picked up. Staff entered our room without knocking... They don't provide any adaptors which is disappointing given this is a 5-star property.

Great!