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It was OK in general. Only a couple of minor situations: a. It took them a couple of days to locate a pair of shoes I left for shoe shining. b. No shower caps in the room. We had to wait almost 30 min to get them
This hotel is right up in the T2 terminal building on 6th Floor, so convenient for catching an early flight. Restaurants, money exchange shops and airport train are on 2nd floor (the departure level). Passengers can take airport train to T1. From T1, passengers can then take metro to go to the city ...
We were received promptly, efficiently and in a very friendly manner. The room was perfectly clean, spacious and comfortable with many amenities. We experienced the earthquake in Mexico City on September 19. The hotel staff made every effort to make us feel less worried and trying to accommodate ...
I was there on business during the September 19 earthquake. The staff was extremely helpful and prepared. I was one of the first to make it out of the hotel and they were already in place and directing us. The hotel held up very well. Also, the hotel's access to the airport allowed me to be one of ...
The hotel was very clean and quiet. The room was modern and comfortable. Great views from my room and I liked that it was quiet, I could not hear my neighbors at all.
Great hotel experience. I would have rated it a 5 but the restaurant over charges for drinks. 45 pesos for iced tea and 45pesos for every refill. In addition, I asked for a taxi to the report. A private car arrived --400 peso!
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Kick back in your spacious room. Relax in the lobby’s sumptuous surroundings. Start the day with delicious room service, and then use the complimentary body care items to freshen up before you head out for the day.
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