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Overview of Sevilla Palace Hotel

Photo gallery

Featured Image
Outdoor pool
Outdoor pool
In-room safe, desk, iron/ironing board, free WiFi
Flat-screen TV

Sevilla Palace Hotel

3 out of 5

4.2/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationMonument to the Revolution7 min walk
    Popular LocationThe Angel of Independence Monument17 min walk
    Popular LocationAlameda Central19 min walk
    AirportMexico City, Distrito Federal (MEX-Mexico City Intl.)24 min drive

Choose dates to view prices

About this area

Mexico City

Located in Mexico City, Sevilla Palace Hotel is near a metro station. Paseo de la Reforma and Templo Mayor are cultural highlights, and some of the area's notable landmarks include Palacio de Bellas Artes and Torre Latinoamericana. Looking to enjoy an event or a game? See what's going on at Arena Mexico or Auditorio Nacional.
Popular Location

What's nearby

  • Monument to the Revolution - 7 min walk
  • Reforma 222 - 9 min walk
  • Mercado de Artesanías La Cuidadela - 12 min walk
  • The Angel of Independence Monument - 17 min walk
  • Alameda Central - 19 min walk

Getting around

  • Mexico City Buenavista Station - 3 min drive
  • Juarez Station - 11 min walk
  • Benito Juarez International Airport (MEX) - 24 min drive

Restaurants

  • Tacos El Caminero — 3 min walk
  • Parker & Lennox — 3 min walk
  • Amaya — 3 min walk
  • Restaurant Lucerna — 5 min walk
  • Ojo de Agua — 5 min walk

About this property

Sevilla Palace Hotel

3-star Mexico City hotel in Reforma, walk to Paseo de la Reforma
Along with a restaurant, this hotel has an outdoor pool and a health club. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a coffee shop/café, and a sauna are onsite. All 413 rooms offer free WiFi, room service, and flat-screen TVs with cable channels. Guests will also find coffee makers, free bottled water, and hair dryers.
Sevilla Palace Hotel offers 413 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast available for a fee: MXN 199 per person
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Room service available

Things to do

  • Children's pool
  • Fitness center
  • Outdoor pool
  • Sauna
  • Shopping

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in from 3:00 PM - 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: MXN 199 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

Property is also known as

Hotel Sevilla Palace
Palace Hotel Sevilla
Sevilla Hotel Palace
Sevilla Palace
Sevilla Palace Hotel
Sevilla Palace Hotel Mexico City
Sevilla Palace Mexico City
Sevilla Palace Hotel Mexico City
Sevilla Palace Hotel Hotel
Sevilla Palace Hotel Mexico City
Sevilla Palace Hotel Hotel Mexico City

Frequently asked questions

4.2
Very good
Rating 5 - Excellent. 471 out of 991 reviews
5 - Excellent 48%
Rating 4 - Good. 364 out of 991 reviews
4 - Good 37%
Rating 3 - Okay. 82 out of 991 reviews
3 - Okay 8%
Rating 2 - Poor. 36 out of 991 reviews
2 - Poor 4%
Rating 1 - Terrible. 38 out of 991 reviews
1 - Terrible 4%

4.3/5

Cleanliness

4.3/5

Staff & service

4.2/5

Amenities

4.1/5

Property conditions & facilities

4/5 Good

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Great hotel, even with the pandemic and restrictions. Rooms look old but well maintained. Clean and good supplies. Pillows need replacement and covers are ok. Good and friendly staff. Restaurant is very convenient, but no attractions around due to pandemic. I'll return for sure!
Stayed 2 nights in Apr 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in Apr 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was close to various sites, restaurants, street vendors and stores.
Stayed 6 nights in Mar 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
9.5/10
Excellent service and room. Only thing is that heating was not enough to overcome the cold temperature of the room.
Stayed 1 night in Jan 2021

3/5 Okay

Stayed 1 night in Oct 2020