4 Stars Hotels in Jackson Ward, Richmond from CA $186

"Room was clean and good quality. Staff allowed for an additional hour at check out which was very much appreciated."

"Great food, wonderful staff and very well located."

"The hotel is in a great location downtown. We were in a recently renovated room that was nicely appointed. Unfortunately the bathroom had a rather overwhelming sewer smell. We asked the front desk to look at it two different times. On the second day a very nice maintenance man came to assess the problem. He did do some work on the toilet, but the smell remained. The front desk did not seem to be concerned about it. We thought most of the staff that we interface with were rather pleasant, except for some of the staff members at the front desk. The hotel is currently under some renovation. You may want to delay your stay at this hotel."

"Beds were soft, our room was large, the restaurant downstairs was accommodating. "

"Valet parking is difficult and expensive, we couldn’t get the trash taken out, and every 15 minutes or so all night something clanged… so while the hotel is pretty… no real sleep at all."

"Charming spot and the valet and front desk team were lovely. However, our room smelled musty and there was no hand soap in the bathroom requiring us to pump body wash from the shower every time we washed our hands "