4 Stars Hotels in Hot Springs, North Carolina from CA $170

"The staff was exceptional and went out of their way to make us happy. Property was quiet and clean. The rooftop views are incredible. The only thing I didn’t like was the TVs were old and you can’t stream or connect your device. You just get basic cable."

"Customer service is the highlight of this property!"

"The Restoration hotel is one the best hotels I have stayed in. The staff were incredibly friendly, breakfast delivered each day to our room was delicious and the overall ambiance was wonderful! Highly recommend!!! "

"The good .The manager on duty was fabulous. The bad. The parking was so horrible and the parking passes wouldn’t work most of the time. The bed was dirty - which they did come and change the lines out. There is no refrigerator or microwave. The room is TINY. The access to everything is impossible because of the need for the room key and it is way more frustrating than you can imagine. We willl not stay here again. "

"Great views and friendly staff."

"So beautiful and welcoming "

"The Grove Park Inn used to be a five star property. It’s a 3 at best today. We went to the GPI to celebrate my son’s birthday. Just to hit the high notes, the service from the staff was terrible. They obviously have very little training in hospitality. Absolutely no enthusiasm by the person in the Cafe, the Concierge, or the wait staff. Additionally, the Edison restaurant was a big disappointment. Our waiter rushed us through our dinner, even though there were very few guests in the restaurant. We ordered drinks and my son ordered a Sour Pineapple Cherry beer. The waiter brought out a completely different beer. We tracked him down to let him know and he informed us that they did not have beer he ordered. He scooped up the beer glass and can without a word. He did not offer another alternative. Secondly, the television in the restaurant was tuned to a very divisive and controversial political channel. I was shocked. The local restaurants in my hometown know better than this. Additionally, our room was dirty. The bathroom floor was sticky and we found a dead bug, M & Ms and and old cough drop on the floor around the beds. Our hotel room was only serviced once during our four day stay. The Spa was also dirty and extremely dated. There was an old comb, the lining of a women’s swimsuit, and most disgusting, someone blew their nose in the cold plunge tub and we had to find someone to remove it. So, no cold plunge for us. The “Spa” robes were horrible. Will not return. "

"No microwave or "