3 Stars Hotels in Nanuet, New York from CA $111

"Great place to stay"

"Very nice and clean"

"The property was updated and very clean. I found the beds to be comfortable and linens to be nice. We were fortunate to have an interior facing room so it was also very quiet. The continental breakfast was limited as expected but still good options for my kids. The staff was helpful and knowledgeable. They have a small parking area behind the building that is very convenient. It is a small parking area but if you are lucky enough to get a space like we did then it's perfect. I would recommend not using the subway stations nearby but Ubers are always available."

"From the moment we entered the room, it was clear that it had not been properly cleaned or prepared for guests. The room was missing several basic necessities, including bed sheets, towels, toilet paper, a shower curtain, a garbage bag, and linens for the pull-out couch. The furniture was dusty, and the bathtub was visibly dirty. The room appeared unserviced, unfinished, and opened for occupancy without proper cleaning or stocking. We also discovered that the pull-out couch was broken and difficult to open. When we called to request a rollaway bed as an alternative, we were told one could not be provided because it was both unavailable and supposedly a fire hazard to bring one in. This left my family without a reasonable sleeping arrangement. When we reported that the bathtub was dirty and appeared unwashed, no responsibility was taken. We were simply told, “Oh, well it’s broken,” which did nothing to address the fact that the tub was unclean. The handling of our requests that night only made matters worse. At around 1:00 AM, we still had not received linens for the couch bed. Only enough linens had been provided for the main bed. When I called the front desk, no one answered. I then had to go downstairs myself, where I found the front desk attendant wearing headphones and not paying attention to the phone. After removing his headphones, he claimed he did not see a call come through. I then had to go by myself to the basement laundry area without assistance. Bedbugs too"