Ratings based on 582 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
94% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveller

excelente ubicacion

Posted 29-Jul-2015
Pros: las habitaciones y la ubicacion
Cons: la atención al cliente y la temperatura de la alberca, ademas podrían colocar paraguas para protegerse un poco del sol en la alberca
Location: se ubica en la marina donde hay variedad de restaurantes y se ubica en un lugar cercano a todo
la estancia fue excelente, lo único que encuentro desagradable fue el personal muy mala atencion y el agua de la alberca necesita tener un sistema de enfriamiento estaba muy caliente no refrescante.
2 out of 5
by A verified traveller

Where to start ....

Posted 17-Jul-2015
Pros: They have live music on Fridays and Saturdays. That was nice.
Cons: Restaurant service
This hotel is far away from the beach, the house club is under "remodelation" and that was notified to me when we checked in, oh well !!!! The food !!!! We got the plan with the breakfast included, ends up that is fruit and eggs, the fruit is served quickly after your ordered the waiting for the eggs was around 15-20 minutes, i noticed that it was the same service on all the tables. Do you want an iron or a hairdryer????? Be quick, they let you use them for 30 minutes.... Yes....... is not in the room you have to ask for it. The restaurant waiting time for the food is really long, the facilities are ok, the location is not the best, nest time i would definitely look for something else.
4 out of 5
Recommended
for Everyone
by A verified traveller from puebla

Todo muy bien, gracias

Posted 30-Jun-2015
Segunda vez que me hospedo y el precio en relación al hotel es excelente... La ubicación me gusta mucho......
4 out of 5
Recommended
for Everyone
by A verified traveller from los Angeles

Short Overnight Stay

Posted 22-Jun-2015
Pros: The service and the view of Marina.
Cons: Fixtures in the room were old.
Location: Location was hard to find in the middle of the night no clear signs indicating where the Hotel was had to ask for directions.
We booked this hotel to spent an overnighter due to our flight itinerary, we arrived at 1pm the clerk and the bell boy were very prompt with their service and got us check in very quickly and made sure that we were all taken care of. Check out was just as easy the room itself was very spacious with a nice view of the Marina but some of its fixtures are old and should be change.
5 out of 5
Recommended
for Everyone
by A verified traveller from el paso tx

Excelente!

Posted 12-Jun-2015
Excelente hotel con una magnífica ubicación y hermosa vista ala marina queda prácticamente cerca de todo único detalle el wifi nunca funciono el personal del hotel muy amable y por el precio creo que no se puede pedir nada mas 100% recomendado
5 out of 5
Recommended
for Everyone
by A verified traveller from guadalajara jal.

De lujo todo

Posted 7-Jun-2015
Pros: La alberca y la Abitacion y la música en vivo que hay cerca de la alberca !!! Muy buenas cantantes
Cons: Que incluyan , el servicio de todo incluido
Location: Excelente ubicación la Marina y el malecón y los restaurantes todo muy bonito y muy cerca , la música ,!!
Todo excelente la alberca de buen tamaño limpia bonita y sus abitaciones limpias grandes y de buen servicio ya emos ido tres veses genial todo ,!!! Lo recomiendo ampliamente
3 out of 5
Recommended
for Everyone
by A verified traveller from Seattle, WA

Nice hotel

Posted 2-Jun-2015
Pros: the location of the hotel was nice for what I needed
Cons: It needs upgrades and I wasn't told about the shuttle to the beach until the last day when I check out and the customer in front of me was told about
Location: Near the marina, good restaurants
Hotel was ok, it needs to be updated. Front desk needs to tell all customers about the shuttle to the beach.
3 out of 5
Recommended
for Everyone
by A verified traveller from Vancouver, BC

Nice pool and staff

Posted 3-May-2015
The overall experience was pretty good. Good room rate and nice pool and staff. The room were clean, but a little dated. My only complained would be the hallways were a little noisy, and the sound carried into my room. Had to call the front desk once due to the noise, and they took care of it right away!
5 out of 5
Recommended
for Families
by HECTOR EFRAIN

This traveller left a rating score only Posted 1-May-2015 on Hotels
4 out of 5
Recommended
for Business Travellers
by A verified traveller

This traveller left a rating score only Posted 27-Apr-2015 on Hotels