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"Staff were all pleasant and helpful. "

"Perfect spot for the Mayon Volcano view. It's located near a 24-hour McDonald. The A/C in room A5 did not cool the room."

"There were lots of coffee shops and street foods and a mall just a couple minutes walk away and the price for the quality of the room was great too"

"The bathroom gets flooded after taking a shower. Receptionist did not cooperate calling shuttle bus to the airport coz she has her own contact and she gets commission. Hotel should coordinste with shuttle pick up"

"Staff are friendly and accommodating."

"Amazing room with the awesome view of the majestic Mayon volcano! Great service friendly staff! "

"I almost loved the place except that it did not give me a refund for an extra day I booked by mistake. They also did not say it with kindness but with an attitude! This is the first time I was not refunded. Sad. Second, the room is a bit cramped for three beds. They also did not offer free breakfast and 220 peso breakfast is expensive for a very small serving. Like a breakfast of daing na bangus was just 1/4 piece of the bangus. In other hotels they serve the whole bangus. I also ordered longanisa in other hotels they serve two pieces. Here it was only one small piece. And the breakfast tapa was very small portion for 220 pesos. Hotels.com should not include this in your list. I am already a silver member but my first time to be disappointed. "

"Very safe and quiet. Relaxing with view of Mayon. Accommodating staff. "

"Cleanliness "