Victoria Island Waterpark Vacations

Just recently stayed there and my experience was terrible . First and foremost it nothing like you see in the pictures, which was very misleading. False advertising... no swim pool no spa and the gym was look was not very welcoming. Everywhere just seem old and carry a old moley damp smelly odor with the exception of the lobby which portray a totally different look and md feeling from what the rest of the building! Maintenance was horrible....no bath towels. At times there was 1 bath towel the serve my husband and I. Forget to put complimentary drinking water in the room. When we call to report that there was no water we were then charge !The laundry service is terrible. It's almost like they run the clothes through the water and hang dry. We asked to rea e furniture in the room due to a broken leg. Could take a shower be cause the running water had turn brown. Not very good internet service. However I must compliment the Chef for a job well done...the food was well cooked and seasoned 10/10 complimentary breakfast 10/10. Most of the staff are very friendly and accommodating and this overshadows some of the some of the issues! I believe this hotel has potential and in it few years it could become a 5 star, but as of not i rate it as a low to mid budget hotel!

Just recently stayed there and my experience was terrible . First and foremost it nothing like you see in the pictures, which was very misleading. False advertising... no swim pool no spa and the gym was look was not very welcoming. Everywhere just seem old and carry a old moley damp smelly odor with the exception of the lobby which portray a totally different look and md feeling from what the rest of the building! Maintenance was horrible....no bath towels. At times there was 1 bath towel the serve my husband and I. Forget to put complimentary drinking water in the room. When we call to report that there was no water we were then charge !The laundry service is terrible. It's almost like they run the clothes through the water and hang dry. We asked to rea e furniture in the room due to a broken leg. Could take a shower be cause the running water had turn brown. Not very good internet service. However I must compliment the Chef for a job well done...the food was well cooked and seasoned 10/10 complimentary breakfast 10/10. Most of the staff are very friendly and accommodating and this overshadows some of the some of the issues! I believe this hotel has potential and in it few years it could become a 5 star, but as of not i rate it as a low to mid budget hotel!