Alamo Plaza Scuba Diving Vacations

Clean, friendly staff

This was our first stay since the Hilton transition, and the collapse in quality is staggering.The resort has devolved from an upscale sanctuary into an under maintained, commercialized venue that prioritizes a "trashy carnival money grab" over paying overnight guests. We paid a premium luxury rate to enjoy resort amenities we could not even access or use. The failures during our stay included: Under maintained Grounds & Broken Amenities: The lawns were poorly kept, and major signature water features, specifically the fountains in the Plaza San Saba and across the main pool areas, were broken and non-operational. Trashy Corporate Takeovers: The central Esparza Lawn was entirely booked out for a loud private event that completely destroyed the resort's peaceful atmosphere. Overnight guests were subjected to event attendees walking through main family spaces dressed in Uncle Sam costumes and provocative lady liberty latex mini dresses.This environment was completely inappropriate for a high-end luxury hotel and utterly ruined our family’s annual holiday. No Hot Water: Unbelievably for a luxury resort, our hotel room shower never got hot water. Paying premium rates to endure cold showers is completely unacceptable.Failed Family Programming: La Cantera used to offer fantastic, engaging family events throughout Father's Day weekendlike petting zoos and piñata events that made our 5-hour drive worth it. Instead, Hilton advertised soap and candle-making events that are hardly appeal

Check out was not efficient. Receipt not emailed. Refund of incidentals not given, had to call! Valet parking expensive. No options for self parking provided. Will not stay again at that property!

This is a charming,warm and friendly hotel. All is exactly as it should be.

Excellent location. Quick valet service.

Artwork

Wonderful place to stay

The penthouse suite was so roomy and comfortable to stay in. I was able to do laundry, cook, and we truly enjoyed the balcony at night with the beautiful city lights. It was so close to the Riverwalk and all the good restaurants along with the Alamo and other fun things to do. The staff was so helpful. We would definitely recommend staying there and plan on going back ourselves!

Loved our stay here. Room was very nice. Clean and very unique. Would definitely stay here again. Close to Riverwalk and Alamo. Breakfast was great had a lot of options. Staff were very helpful. Parking was a breeze with the valet. Our vehicle took no time to get to us when we asked for it.

Parking was extremely difficult and expensive. Otherwise the hotel was great.